Benefits of Being Active on Facebook

Social media marketing.

Social media. Regardless of how connected or disconnected you are, social media can greatly benefit your business. It’s a convenient and fun way to engage with current customers and attract new ones. Small businesses have an advantage on social media for they’re more focused on individuals. There are so many benefits you can gain for your business by staying active on Facebook. The more you engage with followers and customers, the more success you’ll have and the better relationships you’ll build. Respond to comments and reviews, and quickly respond to messages. Make it personal. Not only will this make your current customers feel listened to and respected, but new customers will notice!

How Can Being Active on Facebook Help Your Business?

It’s important to remember not all social media platforms are compatible for your business. You have to decide what’s right for you. Facebook might be a great platform for your business because it’s easy to use and it’s a platform for all ages. We compiled a list of some of the ways your business can benefit from being active on social media, specifically Facebook!

Covers all Three Means of Communication

Verbal, nonverbal, and visual. Unlike Instagram, YouTube, or other visually based platforms, Facebook allows you to share pictures, videos, simple text posts, or livestream. By engaging in all three means of communication, your business can reach and connect with more people, depending on their likes and dislikes.

Share Basic Information about Business

A lot of people use Facebook to find a specific product or service. Making a page for your business allows you to provide people with business hours, contact information, company address, and more. You can add an “About” paragraph and biography about you and your business, post reviews, and advertise your services.

Provide Customer Service and Support

Living in such a fast-paced world, we don’t always have time to sit down on a phone call. Having a Facebook page allows potential customers to ask questions about your business and current customers to send follow up questions and comments about services you provided through private messaging. This allows both you and your customers to reach out on your own time, but with accessibility through your smartphone or computer, it’s easier than ever to give or get a quick response.

Promotes Word-of-Mouth Marketing

Facebook is a great way to get more exposure to your business. Think of it as a snowball effect; you post a funny video or helpful insight to your page; your customers engage with the post by liking, commenting, and sharing. Their friends and family will see that they engaged with your business, pulling them into the intrigue, and so on. You can encourage this by holding some sort of social media contest or other sorts of content that will get your followers to share your page.

You may be thinking, sure, these are all great points, but what if you don’t have extra time to spend on social media? Or I’m not too tech savvy, where do I begin? We understand that there are a lot of moving parts in a small business and it can be a lot. Paragon Marketing Group is here to help. If you have zero or 100 ideas for social media posts and engagement, we have the right people and tools to get the job done. Give us a call or message us today (262)443-9092

Create A Marketing Plan For 2021

2021 marketing plan.

The cozy, warm vibes of fall are an easy excuse to slip into a slow and sluggish routine. This is actually a great time to hit the ground running and hash out a 2021 marketing plan and strategy! Relaxing during the holidays will be a lot more fulfilling knowing you’re already prepared for the new year. Don’t worry, you don’t have to do it alone; we’ve curated a list of some great ways for you to get a plan in place.

2021 Marketing Plan To-Do List

-Embrace Change

Think about it: is the marketing plan you had in place back in January 2020 relevant anymore? Chances are, you had to change and adapt to quite a bit of change since then. Having a plan in place helps to set a pace and keep your business organized, but be open to making changes as the year progresses.

-Set a List of Goals

Before you go full speed ahead into 2021, it’s important to establish what you want to accomplish for the year. Making a list of goals will help keep you on track, and imagine how good it will feel to check off each one as you complete them! If you’re not sure where to start with your goals, try using something like SMART goals or CLEAR objectives as a template.

-Stay Connected

If there’s anything to take from 2020, it’s that life is unpredictable. Who knows what’s to come in the next calendar year? Staying connected to your customers, especially online, is crucial. Keeping your website and social media sites up to date, making it easy for customers to contact you via phone, email, or online chat, and even incorporating more virtual events is a great way to stay connected.

-Keep Track of Results and Know Your Audience

While analyzing what works now for your customers is a good way to get started, really honing in and looking to see what your audience is attracted to monthly, weekly, and in certain cases, daily will help to know what kind of content to post. Keeping track can also help you establish a marketing budget.

-Give a Little Bit of Extra Love to Online Marketing

There’s a lot to organize and keep track of in your business. And sometimes we place marketing on the back burner. With your customers spending more time online now than they would have before, putting a little extra time and money into your marketing efforts will go a long way. Consider posting on your socials more, extending your services to online if possible, and keeping your website up to date.

Adding “adaptability” and “flexibility” to your everyday vocabulary AND your marketing plan is important for 2021! Be open to change, especially for your business’ marketing plan. We know starting can be scary; Paragon Marketing Group is here to help you through it all! Call or message us today (262)443-9092