Everyone’s heard that this time of year is the “season of giving.” And it certainly is. But this season is also really busy, overwhelming, stressful, and challenging. Often, finding ways to say “thanks” to our family and friends, much less to our customers, falls to the bottom of our never-ending to-do lists. But if you ever stop and really think about why you’re in business, why you do what you do, it always comes back to your customers. And your customers are what allow you to maintain and stay in business. So this holiday season, we challenge you to show customer appreciation.
5 Creative Ways to Show Customer Appreciation This Holiday Season
Most businesses choose to go the common routes – the holiday card, the fruit basket, the 20% off coupon. And hey, there’s nothing wrong with thanking your customers those ways. But we’re going to offer you 5 creative ways that are a little “out of the box” to show your customers how much you appreciate them:
1. Personalize Your Holiday Gifts
Have you ever received a gift and felt like the giver didn’t know you at all? This is often what happens when businesses send out generic gifts, such as mass-produced holiday cards or pretty gift baskets where half the food tastes stale. If you’re sending holiday cards, try handwriting a message. If you’re going to send a food basket, go the extra step and find out if that customer has allergies or food preferences. Whatever holiday gift you choose to send, make sure it’s personalized.
Source: McNutt & Partners
2. Hold a Customer Appreciation Event
Now this might not be the most creative way to show your customers appreciation, but it might be one of the most fun ways to thank them for their business. If you have a brick & mortar office, this could be a great option for you. If not, you could consider renting out a small (or large) meeting space to have food, drinks, and plenty of holiday cheer to thank your customers in person.
3. Pay It Forward
The holidays might be the most common time of year for businesses to donate to charities. And that’s okay! It’s a great bandwagon to jump on, and there are many creative ways in which you can thank your customers by paying it forward. Ask your customers which charities are most meaningful to them, and then plan to donate to those! Or, invest a percentage of profits into local charities that will benefit your community overall.
Source: Faire Blog
4. Highlight Your Customers for 12 Days
So if you’ve been following along with our blog, you might recall our 12 Tips of Holiday Marketing post! Either way, we like the number 12. Put a cool twist on the 12 days of Christmas and instead, highlight 12 different customers for 12 days on your website or social media sites. Highlight what makes them a great customer or partner, and how much you appreciate their business.
5. Give Away Gift Cards . . . for Other Businesses
Okay, now this might seem counterintuitive. But we promise, it’s not. As a small or startup business, having the support of your local community is everything. And what a great time the holidays are to set the focus on other businesses. Whether you want to host a giveaway, or simply surprise customers with gift cards for neighboring businesses, this is sure to be a hit with your customers, and a reminder of what your business prioritizes.
Source: NextDoor for Business
We know this time of year is busy, but taking a few extra steps to show customer appreciation can go a long way. If you ever need help thinking of new, creative ways to thank your customers, we’re just a phone call away at Paragon Marketing Group. Call us today at (262) 443-9092.