How To Make A Lasting First Impression For Your Brand

A small business owner shaking hands with a client after making a good first impression of his brand

In today’s competitive landscape, making a strong first impression for your brand could be the difference in someone choosing your business over a competitor’s. If you want your small business to stand out in the market, it’s essential to craft a memorable brand image that will resonate with your target audience.

In this blog post, we’ll explore some effective marketing tips to help your brand make a positive and lasting first impression.

How to Make a Lasting First Impression for Your Brand

Uncover four key insights into crafting a brand presence that leaves a lasting mark on your customers and prospects alike:

Plans for a brand to make a lasting first impression on a desk
How can your brand make a lasting first impression?

1. Establish a Professional Website

In the digital age, having a professional website builds credibility and attracts customers. Your website serves as the online face of your brand, providing visitors with valuable information about your products or services.

To ensure your website makes a positive first impression, your website should be . . . 

  • User-friendly. Visitors should find your website easy to navigate and understand. Your site should have a flow to make it seamless for users to explore with clear CTAs (calls to action) to move visitors toward making a purchase, booking a service, or contacting the business.
  • Visually appealing. There’s a science to color and design, and visitors will see right through a website that had no time and effort put into its design. Your website shouldn’t be filled with ads, difficult-to-read fonts, or eight different colors.
  • Mobile-responsive. Some of your client base might be on a computer. Others may be on a tablet or mobile device. If you want your site to attract the highest possible number of visitors, then it must be accessible across multiple devices.
  • Optimized for SEO. Optimizing your site for search engines will improve your site’s visibility and attract organic traffic.

Takeaway: Establishing a professional website that is user-friendly, visually appealing, mobile-responsive, and optimized for SEO will help make a positive first impression for your brand.

2. Maintain an Active Social Media Presence

Social media platforms offer a valuable opportunity to engage with your audience and showcase your brand’s personality. But have you ever visited a company’s Facebook or Instagram account and realized they hadn’t posted in a few months? Visitors are often left to fend for themselves or become “detectives” in finding the information for which they’re searching.

That’s why consistently posting relevant and engaging content on platforms like Facebook, Instagram, LinkedIn, Pinterest, Nextdoor, or other platforms can answer the questions for which visitors might be searching all while helping your brand build awareness and establish credibility in your industry.

Aside from posting consistently, here are a few ways you can actively engage with your clients on social media:

  • Respond to comments and messages promptly.
  • Stay up-to-date with current trends.
  • Note what type of content with which your visitors engage, and then share more of that content on your platforms.

Takeaway: Build positive brand awareness by maintaining an active social media presence through consistent posting and active engagement.

3. Invest in Quality Creative Assets

Compelling creative assets are essential for capturing the attention of your audience and conveying your brand message effectively. Invest in high-quality assets, including photography, videography, graphic design, and marketing materials, to convey professionalism and attention to detail.

Similarly, well-crafted copy that speaks to your brand’s values and resonates with your target audience can help you make a memorable impression and differentiate your brand from competitors. Whether you collaborate with in-house creatives or contract with a marketing agency like Paragon Marketing Group, we recommend having talented professionals create visually stunning content that reflects your brand’s personality and values.

Takeaway: Investing in high-quality creative assets can help your brand stand out and leave a lasting impression on potential customers.

4. Provide Exceptional Customer Service

Delivering exceptional customer service is key to making a positive first impression and building long-term relationships with your customers. Your branding never stops at the sales or marketing side. To maintain a positive reputation and establish your brand as one where people want to give their business (and continue giving their business), you need to provide extraordinary customer service. A few ways you can accomplish this include:

  • Responding to inquiries and concerns quickly. If there’s been an issue with a client’s service or product, one of the best ways you can manage the problem is by responding quickly so that the client understands they’re a priority. Often the way in which you defuse a tricky situation can become more memorable than the issue itself.
  • Address customer feedback and reviews thoughtfully. As a small business owner, it’s never easy to receive a critical review or negative feedback. But that doesn’t mean you can’t respond professionally, even if the review was unkind or untrue. Plus, other prospective clients will be watching and reading what you respond. How you respond will tell them whether or not your business is worth considering.
  • Go above and beyond to exceed customer expectations. There are so many ways you can accomplish this. Whether you offer a special discount, give extra attention to detail to a customer’s account, follow up on service where a client had concerns, or even offer a listening ear, you can always find a way to exceed expectations. Your customers will not forget how you made them feel.

Takeaway: By prioritizing customer satisfaction, you can create a positive reputation for your brand and earn the trust and loyalty of your audience.

Here’s a Quick Recap:
  1. Establishing a professional website that is user-friendly, visually appealing, mobile-responsive, and optimized for SEO will help make a positive first impression for your brand.
  2. Build positive brand awareness by maintaining an active social media presence through consistent posting and active engagement.
  3. Investing in high-quality creative assets can help your brand stand out and leave a lasting impression on potential customers.
  4. By prioritizing customer satisfaction, you can create a positive reputation for your brand and earn the trust and loyalty of your audience.

Crafting a strong first impression for your brand is essential for small businesses looking to succeed in today’s competitive market. By following these marketing tips and investing in your brand’s online presence, design, and customer service, you can create a memorable and impactful brand image that resonates with your target audience.

To learn more, please visit our website at paragonmarketinggroup.com or call us at 262-443-9092 to learn more. We’re here to help you elevate your brand and make a lasting impression.

3 Reasons You Should Update Your Video Marketing

Two men shooting a video marketing ad

When it comes to video marketing, it can be overwhelming to know where to start. There are so many places consumers view video today – billboards, social media, websites, TV, search engines, apps. Plus, people are no longer watching video just on their TVs or computers. Now it’s convenient to watch on smartphones, tablets, and even e-readers. Which is all the more reason it’s important to update your video marketing for your business.

Why Should You Update Your Video Marketing?

Here are three reasons you should update your video marketing now:

1. Your Aesthetics & Content Need A Refresh

Retro TV, VCR, and soda cans displaying old video marketing
Retro TV, VCR, and soda cans

Now if your video marketing hasn’t changed since the 1990s, you don’t need us to tell you they desperately need an update. But it’s not the 2000s or even 2010s anymore either, The Internet is constantly changing, and so should your online presence, video included. Are the people, the styles, the objects, or the technology in your videos outdated? A good way to find out is to put yourself in the following fictional scenario: If you were to approach a potential customer in person wearing the same style, showing the same objects, and using the same technology in your videos, would that customer be more focused on your appearance or your message?

Perhaps it’s not the tangible items that need to change in your video marketing. Is data or information in your video current? Today’s consumers are highly intelligent. With new information readily available online, having updated, accurate information in your video marketing is vital if you want customers to take your business seriously.

Source: NG Production Films

2. Your Customer Base Has Expanded

It’s certainly good news when your customer base is expanding. But with growth comes change. Remember when we mentioned there are so many ways for people to consume video today? That means your video marketing net should widen to capture more demographics and types of people. While every business has its target demographic, limiting your video marketing to attract a narrow set of people increases your potential to lose sales and customers.

A large part of online video consumption comes from newer social media platforms. TikTok didn’t exist until 2016. Stories and Reels are newer options to share video on Facebook and Instagram. And let’s not forget about LinkedIn. As of 2019, LinkedIn is the most trusted social platform for credible content. Yet only about 1% of users shared posts then! Consider that a huge opportunity to establish your business as a trusted authority in your industry using video content.

3. Your Videos Are Getting Lost in the Shuffle

Have you heard of the term “ad fatigue”? Elevato describes it as “a phenomenon that occurs when an audience becomes desensitized to an ad set causing ad efficiency to decrease.” In simpler terms, people are tired of seeing ads. This reinforces our earlier point: video is everywhere. But as a business who wants to stand out in the crowd rather than get lost in the shuffle, your video ads need to be different. How? By telling a story. Stop selling! People have been telling stories since the beginning of time. Your video marketing might have current content and subject matter, but if you’re trying to sell rather tell, you probably need to update your videos.

Another element that can impact your videos’ reach relates to branding. Video marketing is a great way to reinforce your brand using your logo, brand colors, and even tone. Does your company have a mission? Make sure every video you put out there reflects it. Does your company sell a humorous product? Or is your company a non-profit with a serious mission? Whatever tone your business adopts, be sure to create video content that aligns with your company’s vision.

Source: The Social Shake-Up

If there’s one takeaway here, it’s that video isn’t going anywhere. We encourage you to review your video marketing and ask yourself the following questions: Is the subject matter or information out of date? Are your videos failing to capture more demographics? Do your videos reflect your company’s mission and vision? Is your brand obvious in your videos?

Before we became the full-marketing agency you know as Paragon Marketing Group today, we were formerly a video production company. And with that experiences comes a world of knowledge that we are passionate about sharing with other businesses, just like yours. If you’re ready to update your video marketing, contact us today!

3 Reasons You Should Update Your Video Marketing

Two men shooting a video marketing ad

When it comes to video marketing, it can be overwhelming to know where to start. There are so many places consumers view video today – billboards, social media, websites, TV, search engines, apps. Plus, people are no longer watching video just on their TVs or computers. Now it’s convenient to watch on smartphones, tablets, and even e-readers. Which is all the more reason it’s important to update your video marketing for your business.

Why Should You Update Your Video Marketing?

Here are three reasons you should update your video marketing now:

1. Your Aesthetics & Content Need A Refresh

Retro TV, VCR, and soda cans displaying old video marketing
Retro TV, VCR, and soda cans

Now if your video marketing hasn’t changed since the 1990s, you don’t need us to tell you they desperately need an update. But it’s not the 2000s or even 2010s anymore either, The Internet is constantly changing, and so should your online presence, video included. Are the people, the styles, the objects, or the technology in your videos outdated? A good way to find out is to put yourself in the following fictional scenario: If you were to approach a potential customer in person wearing the same style, showing the same objects, and using the same technology in your videos, would that customer be more focused on your appearance or your message?

Perhaps it’s not the tangible items that need to change in your video marketing. Is data or information in your video current? Today’s consumers are highly intelligent. With new information readily available online, having updated, accurate information in your video marketing is vital if you want customers to take your business seriously.

Source: NG Production Films

2. Your Customer Base Has Expanded

It’s certainly good news when your customer base is expanding. But with growth comes change. Remember when we mentioned there are so many ways for people to consume video today? That means your video marketing net should widen to capture more demographics and types of people. While every business has its target demographic, limiting your video marketing to attract a narrow set of people increases your potential to lose sales and customers.

A large part of online video consumption comes from newer social media platforms. TikTok didn’t exist until 2016. Stories and Reels are newer options to share video on Facebook and Instagram. And let’s not forget about LinkedIn. As of 2019, LinkedIn is the most trusted social platform for credible content. Yet only about 1% of users shared posts then! Consider that a huge opportunity to establish your business as a trusted authority in your industry using video content.

3. Your Videos Are Getting Lost in the Shuffle

Have you heard of the term “ad fatigue”? Elevato describes it as “a phenomenon that occurs when an audience becomes desensitized to an ad set causing ad efficiency to decrease.” In simpler terms, people are tired of seeing ads. This reinforces our earlier point: video is everywhere. But as a business who wants to stand out in the crowd rather than get lost in the shuffle, your video ads need to be different. How? By telling a story. Stop selling! People have been telling stories since the beginning of time. Your video marketing might have current content and subject matter, but if you’re trying to sell rather tell, you probably need to update your videos.

Another element that can impact your videos’ reach relates to branding. Video marketing is a great way to reinforce your brand using your logo, brand colors, and even tone. Does your company have a mission? Make sure every video you put out there reflects it. Does your company sell a humorous product? Or is your company a non-profit with a serious mission? Whatever tone your business adopts, be sure to create video content that aligns with your company’s vision.

Source: The Social Shake-Up

If there’s one takeaway here, it’s that video isn’t going anywhere. Review your video marketing and ask yourself the following questions: Is the subject matter or information out of date? Are your videos failing to capture more demographics? Do your videos reflect your company’s mission and vision? Is your brand obvious in your videos?

If you’re ready to update your video marketing, consider contacting your local marketing agency today.

5 Video Marketing Strategies For 2021

video marketing 2021

What’s on your new year’s resolutions list? Eating healthy, staying active, and traveling of course. What about upping your video content game? 2021 is the year of fun, trying new things, and being adaptable! We’ve created a list of video marketing strategies your business should be incorporating into your marketing plan this year.

Video Marketing Strategies

What type of video content could up your marketing for 2021? Check out these 5 video marketing strategies:

1. Casual, Laidback Content

Yes, you read that right. In light of COVID-19, big video production has been put on hold. Throughout the year, we’ve seen companies create advertisements and videos from compiled home videos of their employees and customers and we don’t see this leaving us any time soon. Above anything else, people prefer authentic content. That means snippets of live streams and selfie videos from your iPhone can be used and reused on your social accounts! While they may be lower quality, they invite personality to your business and your clients can have a better understanding for your company’s message and morals.

2. Live-Streaming

You can also thank COVID for this one. Did you know that the online live streaming industry has grown 99% between April 2019 and April 2020? Live streaming has become increasingly more popular for many reasons. It’s a way for businesses to directly interact with their customers and people love it because they can watch video content with advertisements or commercials. According to Livestream, 82% of people prefer live video from a brand over standard social media posts and 80% of people prefer live streaming over reading a blog from a brand.

3. Super Short Videos

We’re talking 5-10 seconds short. We all know and love the “Skip Ad” option on Facebook and Youtube videos. Creating an advertisement that people can watch before being able to skip the ad ensures that your content is being seen.

4. Long Video

To the same degree, consumers are increasingly enjoying longer content. Perhaps it’s due to COVID and freed up time on people’s hands, people are getting more used to watching longer content. A recent study found that videos longer than 15 minutes account for 50% of all video engagement but only 8% of content. This means you can produce fewer, longer videos for better results. The key to success is to make the video exciting and engaging.

5. 360 Video and AR Content

360 video is a powerful tool to allow your audience to be more interactive with your content. This type of video is becoming more popular even for regular, every day people to use. AR content is being used by big businesses and smaller companies are slowly catching on. IKEA, for example, allows you to place their products into your living spaces to see it for their intended use.

With these video marketing strategies, your business is sure to capture the attention of new and current customers. Paragon Marketing Group is no stranger to any of these types of videography and are eager to help you launch into the new year! Call or message us today (262)443-9092

Interacting With Your Audience Using Live Video

Live video.

There are many types of video your business can pursue to engage with customers, boost sales, and enhance your brand. So, which video is widely preferred and gets the most interaction with prospective customers? Live video is capturing the attention of many, and your consumers could be a part of that audience!

Why Is Live Video Great for Audience Interaction?

Cheap and Easy Production

While large video production has its place for advertising your company and products, it can be time-consuming and costly. Live video can be as simple as using Facebook or Instagram Live with a brief script ready to use. Of course, there’s nothing wrong with putting in some extra time and resources to really get people engaged with your live video, but if you’re in a time crunch, it’s for sure the way to go.

Customer Engagement

With live videos, you’re setting up the time for your customers to engage with you. Not only is this convenient for you, but it also is for them too! This is because you’re only engaging with the people who care about you, your company, and your brand. It’s an easy way to see what kind of people are engaging with your content, which will help you decide who to target when making your next advertisement post, picture, or video.

100% Ad-Free

There’s nothing more annoying than getting really into a video, and it’s suddenly cut to a 30-second advertisement in the middle of the video. If you don’t like it, chances are your consumers don’t either. Most streaming platforms offer ad-free content for you to create. The only advertisements your customers view is that of your business.

Real-Time Engagement Tool

Not only is it a great platform to get information across to customers, but you can talk to them in real-time with live chat. Live streaming gives people the capability to ask questions, leave testimonials, or just have a conversation with you. There are even certain platforms that allow you to have a person to hop on the livestream with you to have a verbal conversation in real-time. It’s a great tool to answer questions, thank customers, or sell your products and services.

Showcase for All Content

If you want to enhance your live streams and make it all the more exciting for audience members, it’s easy to add in graphics, images, text, and even video clips into your livestream. Sometimes it’s better to show customers than to tell them about something (i.e. a new product, statistics, etc.) and live streaming is a great place to showcase all content your business has that also invites in a personal engagement tool.

So, let’s see… live streaming is ad-free, cheap and easy to do, and convenient to engage with current and potential customers. What’s not to love? It’s a powerful tool to engage with the most involved customers, invite in new customers, and easy communication for everyone! Of course, it’s important to debate what’s best for your business, which is where we come in! We have the tools to bring all of your business dreams to life. For all of your questions about live streaming, email marketing, and everything in between, we’re your neighborhood marketing company.

Interacting With Your Audience Using Live Video

Live video.

There are so many different kinds of video that your business can pursue to engage with customers, boost sales, and enhance your company’s brand. So, which video is widely preferred and gets the most interaction with prospective customers? Live video is capturing the attention of many, and your consumers could be a part of that audience!

Cheap and Easy Production

While large video production absolutely has its place in advertising for your company and products, it can be time-consuming and costly. With live video, it can be as simple as turning on the webcam on Facebook or Instagram live with a brief script for you to go off of. Of course, there’s nothing wrong with putting in some extra time and resources to really get people engaged with your live video, but if you’re in a time crunch, it’s for sure the way to go.

Consumers Use Their Time to be on Your Time

With live videos, you’re setting up the time for your customers to engage with you. Not only is this convenient for you, but it is for them too! This is because you’re only engaging with the people who care about you, your company, and your brand. It’s an easy way to see what kind of people are engaging with your content, which will help you decide who to target when making your next advertisement post, picture, or video.

100% Ad Free

There’s nothing more annoying than getting really into a video, and it’s suddenly cut to a 30-second advertisement in the middle of the video. If you don’t like it, chances are your consumers don’t either. Most streaming platforms offer ad-free content for you to create. The only advertisements your customers view is that of your business.

Real-Time Engagement Tool

Not only is it a great platform to get information across to customers, but you can talk to them in real-time with live chat. Live streaming gives people the capability to ask questions, leave testimonials, or just have a conversation with you. There are even certain platforms that allow you to have a person to hop on the livestream with you to have a verbal conversation in real-time. It’s a great tool to answer questions, thank customers, or sell your products and services.

Showcase for all Content

If you want to enhance your live streams and make it all the more exciting for audience members, it’s easy to add in graphics, images, text, and even video clips into your livestream. Sometimes it’s better to show customers than to tell them about something (ie. a new product, statistics, etc.) and live streaming is a great place to showcase all content your business has that also invites in a personal engagement tool.

 

So, let’s see… live streaming is ad-free, cheap and easy to do, and it’s super easy to engage with current and potential customers? What’s not to love? It’s a powerful tool to engage with the most involved customers, invite in new customers, and easy communication for everyone! Of course, it’s important to debate what’s best for your business, which is where we come in! We have the tools to bring all of your business dreams to life. For all of your questions about live streaming, email marketing, and everything in between, we’re your neighborhood marketing company.

How Are You Using Video In Your Marketing?

Video marketing trends.

We all know digital marketing is king in today’s age of technology, but what tops these strategies? Video marketing, which has been on the rise for the last few years, is now one of the best ways to market your business. According to Social Media Today, videos are shared 1200% more on social media than image and text combined. They also found that 64% of consumers are more likely to buy a product or service after watching a video about it. With numbers like these, who wouldn’t want to research the latest trends in video marketing? Don’t worry, we’ve already done the work for you.

Make it Personal

Before we dive into the different forms of videos to create, let’s talk content. 72% of consumers say they will only engage with marketing posts that are personalized (SmarterHQ). Making your videos more personal could mean having members from your business on screen selling a service rather than just text and graphics. Let’s say your company sells women’s clothing and that the majority of your audience are young women between the ages of 18-25, try to create content that they would find fun and relatable.

Live Streaming

While it’s recently become a popular platform, video streaming counts for over two-thirds of all internet traffic, and there’s so much your business can do with it! You can hop on a live stream and not only show customers new products, host Q&As, and make announcements, but you can interact with them in real time. Live streaming gives the option to have viewers submit their questions and comments in a chatroom while the video is happening, making communication personal and easy. Another benefit of streaming is that there’s no editing involved. Just open your laptop, start your livestream, and you’re set.

Long-form Videos

This one might surprise you, but research suggests that long-form videos are the way to go. We’ve all been told that the shorter the video, the better, especially with the short attention span of humans. However, this has recently changed. According to 23, videos under five minutes in length only receive less than one third of overall engage, whereas videos over 15 minutes can result in 50% overall engagement. This would require more pre production work and editing, but if you’re really looking to communicate with or send a message to your consumers, try it out!

Video Podcasts

Being another recent success in marketing, video podcasts are on the rise, and it’s exactly what it sounds like. Instead of just having your microphone set up, you also have a camera to record with. What’s the point? It’s always nice for consumers to put a face to the voices they’re used to hearing, and they can see exactly what’s happening in the studio. It’s another way to invite your audience on a personal level, and you have two times the amount of footage to use for marketing!

Regardless if you choose to try out one of these or all of these new video marketing techniques, remember what it’s about; your consumers. Video is one of the best tools to include new and long-term consumers in your business. It’s a way to show your appreciation for them, get out new and important information, and show the faces of your company!

Drone Registration Scams—Be Aware!

Drone Registration Scams, be aware.

When you own a drone, it is mandatory that you register it with the Federal Aviation Administration (FAA) as part of the rules and regulations created in 2016. With the creation of these laws, it opens the doors for others to try and make a quick buck! The FAA has warned people who own drones to beware.

There are lots of organizations that offer their help to commercial and hobby drone owners to file an application for a registration number. Many of these so called companies try to match the look of the FAA’s website with graphics and some have gone as far as including the FAA logo. Some have seen these agencies state that they are an approved agency of the FAA. Believe us when we tell you that they aren’t and you’ll be wasting money by using them.

Some of these companies have extorted fees of almost $150 for their “service”. This is way too high, especially when the actual fee to register your drones is only $5.00 through the FAA website. For hobbyists, you will receive one number for all the drones you own and for others the fee is for each drone. The FAA does not have any regulation or will legitimize any of these outside services.

There is really only one way to be certain that your drone is registered properly and legally with the FAA. We recommend you avoid registering your unmanned aircraft anywhere but at the FAA Drone Zone. Save yourself the high fees or possible drone registration scams by only using this method. If you have any questions, you can always reach out to us at [email protected]. We’d be glad to steer you in the right direction.

Why Do I Need Video?

In today’s day and age people are very visual in nature. I know that at my house my kids are watching videos all the time. What amazes me even more is that I talk to people who say they are too busy to talk or to decide or even to go to the bathroom. However, those same people message me and say “Did you see the video on youtube? Wow, it was amazing”. Then I look at the video and it was the latest fails of the week. This is the world we live in now! People do not have the time to do as much as the world moves quickly but they can always watch the latest video.

Here is where reality crosses with marketing. We get calls everyday about video because that is what we do. Everybody wants to make a video that goes viral to promote their company. Did you know that less than 1% of videos go viral? To say that anybody has the secret sauce to make a video viral would be a lie. Not to mention, is the best representation of your company really a viral video? Viral videos are silly or show what not to do a lot of times. However, if you can get a 6 second video ad during the pre-roll of a viral video, it makes a lot of sense. The key to it is making the most out of 6 seconds. That we can do!

Having a video on the homepage of you website increases conversions by 80%. This statistic varies based on who you look up the statistic with; however, there is one common theme. Video gives you more conversions than words. Think about how many conversions you currently have from your site. Now think of how much your website costs you per lead. Who wouldn’t want the cost per lead to go down and the amount of leads to go up?

What do we record? You are not looking to be the next viral video so stop thinking it. You are wanting to show why someone HAS to have you as their vendor of choice for the project they have or why they have to buy the product they want from you. You do not have to reinvent the wheel but you do have to tell them why you! I have said it many times. Know the why of what you do. Why do people come to you? Why do people need you? Why do you exist as a company? If you answer those questions in a 15–30 second video then you can watch your leads roll. Do not try to shove 50 years into 30 seconds. It will not show well at all. Show the why now! I believe that there’s a place for history videos, bio videos and product videos, however, that place is not on your homepage. Furthermore, you should absolutely have those videos as well. Those videos should be throughout your website and they should all link to your Youtube page therefore fulfilling one requirement of content marketing.

So in short, should you have video as part of your overall strategy? YES, for sure and definitely!