Social Media Secrets for Small Businesses

uncovering social media secrets

While it seems like everyone is a social media guru today, the industry is oversaturated with advice and different methodology about how, where, and when to post. But what about marketing your small business on social media? It’s difficult to know where to start or which methods to apply. So today, we’re going to uncover some social media secrets that often aren’t talked about, and then share how you can start applying them to your business marketing today.

4 Social Media Secrets for Small Businesses

Here are four major social media secrets we’d like to share:

Paragon employees pointing to social media platforms on the wall
Did you know any of these social media secrets?

Social Media Secret #1: Having a Social Media Account Isn’t a Strategy

Often when social media comes up in a conversation, we hear a lot of comments like this: “I have a Facebook profile, so I can do that, too!” Or, “my nephew is on TikTok.” Or, “Anyone can do that!” And it’s true – anyone is capable of occasionally posting to social media. But what most people don’t realize is that there’s actual strategy behind social media marketing. Some of the strategies we employ early on in the process include:

  • Defining and setting goals
  • Researching a target audience
  • Establishing a consistent posting schedule
  • Curating posts, from developing the copy to designing the graphics
  • Utilizing paid advertising
  • Researching best days/times to post
  • Creating a variety of post types
  • Determining aspect ratio for video posts
  • Researching hashtags where appropriate

Takeaway: Just because you have a Facebook or Instagram account for yourself or your business doesn’t mean you’re going to get results. You have to apply strategy if you want to be successful in the long-term.

Social Media Secret #2: Successful Social Media Strategy Isn’t Glamorous

While Emily in Paris would rather you believe differently, successful social media strategy isn’t glamorous. If you want to be successful with your social accounts, you have to work hard. There’s so much thought and work that goes into each post, from the type of post, to when it’s posted, to the size of the video, to the hashtags used, to even the number of hashtags used.

Want to have an effective social media strategy? Employ these three Cs:

  • Clear – make sure your message is communicated clearly and cohesively. Your followers should know exactly what to do whenever they see a post. What is your CTA (call to action)? What is the goal behind the post? While it may require a lot of strategy behind the scenes, it should be very clear and simple to those who see the post.
  • Consistency – your social media accounts should have consistency so customers know exactly what to expect when they’re on your pages: consistent messaging, consistent posting, and consistent branding. If you don’t regularly post, this needs to change. Customers won’t come to rely on or trust your business if you lack consistency.
  • Commitment – social media strategy isn’t for the faint of heart. Commit to which platforms you’ll be posting on, and don’t stop when you get busy or it gets difficult. Giving up is the worst thing you can do! And if you don’t have the time, hire an in-house marketer or outsource to an agency like Paragon who is ready to help.

Takeaway: Successful social media strategy isn’t glamorous. It requires clear communication, consistency, and commitment in the long-term. And remember, even if you start employing the three Cs, you won’t get instant results. Good things come in time.

Social Media Secret #3: The World of Social Media Is Always Changing

Is this really a social media secret though? While the fact that technology and social media is always changing isn’t a secret, the impact of that change on strategy is surprising to many people.

That old adage, “I’m going to do this the way I’ve always done it” won’t cut it in social media strategy. What’s true today may be false tomorrow.

So many changes to Meta Business Suite have rolled out even within the past year. Every platform has its own “algorithm” that’s constantly changing. One platform comes out with a very successful strategy to gain followers, and then others often follow.

Here are a few changes that have happened over the last couple years (that are certain to become outdated once this text is published, just to emphasize this point):

  • Twitter rebranded to X – the year 2023 brought a new Twitter CEO and a new name for the platform. While it still seems to be “in a complicated relationship” with its branding, how will the language of the platform evolve (are tweets now Xs)?
  • Instagram posts can now be scheduled through Meta Business Suite – as recent as early 2022, this was not an option. Social media strategists and content creators were celebrating everywhere when this became a reality.
  • Nextdoor doesn’t allow post scheduling . . . yet – we’re still posting Nextdoor posts live, but how long will this be the reality before they permit scheduling?
  • Stories, Reels, & TikTok have changed how we record video – say goodbye to 16×9 video aspect ratio. When it comes to mobile, vertical is now king.

Takeaway: Social media is always changing. You have to be willing to change up your strategy at a moment’s notice. You need to be aware of the latest trends.

Social Media Secret #4: You Can’t Half-Ass Social Media Marketing

Is there really anything in life we should be half-assing? Probably not. But the reason this is such a big secret is because SO MANY PEOPLE DO THIS.

We’ve heard many business owners claim they can just do it in their “free time,” but what business owner do you know with “free time”? Even if they did, they don’t have the time to do it right and apply actual strategy.

Here are a few recommendations we’d make to business owners starting out with social media and trying to figure out which platforms to use:

  • Find your audience – do you sell primarily to men in their 60s? Or are 30-something aged women your target market? Maybe you sell only to homeowners? Once you know who your audience is, then research which platforms they spend time on.
  • Consider your availability – after you know on which social platforms your audience spends time, figure out how much time you can set aside to apply the three Cs – clear communication, consistent posting, and commitment to posting. Is that an hour a day? Great! Is that 15 minutes a day? That might work. If you have a realistic viewpoint of how much time you can truly spend on your social posting, then you know what approach to take.
  • Start slow – no business needs to start off posting daily to 7 or 8 different social platforms. So if you know where your audience is, you know how much time you can dedicate to your social media marketing. We typically recommend choosing 1 or 2 platforms to start getting your content out there.

Takeaway: It’s better to “whole-ass” a couple platforms than to half-ass several. And if you can’t manage that, consider finding a marketing agency like Paragon who can help.

Here’s a Quick Recap:
  1. Having a social media account isn’t enough. You have to apply strategy to be successful.
  2. Successful social media strategy isn’t glamorous. It requires clear communication, consistency, and commitment.
  3. Social media is always changing. You have to be willing to change up your strategy at a moment’s notice.
  4. It’s better to “whole-ass” a couple platforms than to half-ass several.

We hope that uncovering these social media secrets for small businesses was helpful to you!

At Paragon, we understand that it can take a lot of time, work, and research to successfully market your business on social media. As always, we want to be a resource for you. So as you have questions, we’ll be here to answer them.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Unbelievable Myths About Graphic Design

Employee performing graphic design on his computer at Paragon Marketing Group

There are many myths regarding graphic design out there, especially when it comes to getting professional graphic design for your business. Today, we’re going to share three of the biggest misconceptions business owners have about graphic design, and what our recommendations are to combat those misconceptions.

3 Common Graphic Design Myths

Today, we’re going to dispel a few misconceptions about graphic design. Here are some of the biggest ones we’ve heard:

a professional designer hoping to dispel graphic design myths
Do you believe one of these graphic design myths?

Myth #1: Graphic Design Is Just About Creating Logos & Designing Pictures

Perhaps one of the biggest myths we hear from people is that graphic design is just about creating logos or might include designing a pretty picture. So first, let’s get clear about what graphic design actually is.

  • If there’s information to display, it’s a graphic designer’s job to display that information. Good graphic design takes it a step farther: displaying that information in an eye-pleasing way.
  • Graphic designers are responsible to get a message across while representing your business. Good graphic design should represent your brand (your business). Great graphic design will tell a story.
  • The designs are the end product: every logo, billboard, sign, flier, brochure, (and more) that you’ve seen were made by a graphic designer. So while graphic design does include logos, it also includes a lot of other things, including brochures and billboards.

Myth #2: Graphic Design Is Easy & Anyone Can Do It

Our response when someone says they don’t need help because they can just do graphic design him or herself is, “Yes, you can, but . . . “

  • It won’t be done as efficiently or as personalized as a professional designer would make it.
  • Using a free/cheap design program runs the risk of having the same artwork as someone else.
  • It’s easy to download “free” images online that turn out to not be free and are actually illegal to use due to copyright or trademark.

Ultimately, the goal of graphic design is to make your brand unique to only you and your business – and you can’t achieve that if you’re using the same artwork as everyone else or breaking copyright laws.

Myth #3: Professional Graphic Designers Are The Same As Everyone Else

When it comes to marketing, there are so many specialized roles. And you rarely hear someone say, “Oh, Google Ads? I’ve been on a computer, so I’m an expert.” Or, “anyone can be a professional web designer!” But when it comes to graphic design, many people believe that professional graphic designers and their 10-year-old niece, Sally, can do the exact same thing.

Unlike the average person, a professional graphic designer . . . 

  • Understands the fundamentals of design 
  • Knows how to force the viewer’s eye to go where you want it to go
  • Realizes why some colors do or don’t work together, font choices, etc.

On the other hand, the average person may understand when something looks good, but can they say why it looks good?

Often, the average person doesn’t understand the technical side of graphic design.

Here’s a Few Takeaways:
  1. Good graphic design should represent your brand. Great graphic design will tell a story.
  2. Using a free/cheap design program runs the risk of having the same artwork as someone else.
  3. Unlike the average person, a professional graphic designer knows how to force a viewer’s eye to go where he/she wants it to go.

If you’ve been harboring one of these graphic design myths, we hope we were able to dispel it for you!

At Paragon, we understand how professional graphic design can be a huge asset to your business marketing. As always, we want to be a resource for you. So as you have questions, we’ll be here to answer them.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

4 Reasons Your Small Business Needs a Website

Getting a small business website

If you own a small business, at some point you’ve probably been told you need a website. But with social media networks and so many cheap or free website options out there today, you might question how you should go about creating a website or whether you should even have one in the first place. Is it even necessary for your small business to have one . . . ?

4 Reasons Having a Website Is Critical to Your Business

At Paragon Marketing Group, we’ve fielded every type of question about websites, from why social media isn’t a replacement for a website, to the benefits of getting a website for your business, to why getting a cheap or free website might not be the best idea.

So today, we’re going to answer our clients’ frequently asked questions about websites.

Why do you need a website for your small business?

1. Client Question: Why Is Social Media Not a Replacement for a Website?

We’ve all heard someone say, “I have a Facebook, Instagram, LinkedIn, TikTok page. I don’t need a website.” So then why are social media platforms not a replacement for a website for small businesses?

Paragon’s Answer:
  • You don’t own social media pages. Facebook, Instagram, or any other social network can and will go down from time to time. You don’t have control over social media platforms’ appearance or features.
  • You’re limited with SEO options when you don’t have a website. When people use search engines, your website can be optimized for local searches to attract an audience.
  • Websites offer credibility. And people buy from businesses they know, like, and trust.
  • You can have a consumer’s full attention with your website. Rather, you have to compete for it on social media.
  • Websites are far more multi-functional than social media posts. Websites can include resources, a blog, have ecommerce capabilities, be promotional, and informative.
  • You don’t have a landing place without a website. You can’t direct your social media traffic anywhere that will cause your customers to convert when there’s no destination to direct traffic.

2. Client Question: What Are the Benefits of Having a Website?

So now that we understand why social media can’t replace a website, what are the biggest benefits of a small business having a website?

Paragon’s Answer:

3. Client Question: Why Is Getting a Free or Cheap Website a Bad Idea?

We’re all trying to save money and cut corners today, but why do we recommend someone get a professional website designed rather than go the free or cheap route?

Paragon’s Answer:
  • A free web address (domain) can appear unprofessional. Do you think consumers will take a site like [email protected] seriously?
  • Free websites often come with irrelevant or inappropriate ads. These ads often look tacky and unprofessional, and they’re usually unrelated to your business entirely.
  • Your website could get shut down at any time since you don’t own it. Being free means you don’t own your site, which means you can’t control what happens with your site.
  • Your information can be sold to third parties with no repercussions. Today, these companies trade information, and you may start receiving email and phone spam, even though you didn’t give your information to third-parties directly.
  • Many free website services have little security and can often distribute malware. Unfortunately, free or cheap websites lack the security you need to protect not only business information, but also any other information you store on your computer.
  • You don’t want to have to redo it a year from now when it no longer meets your needs. What can seem great upfront often fails to meet your needs as you grow and may become more work in the long term for you.

4. Client Question: What Is Web Hosting/Maintenance, and Why Do I Need Them?

In marketing, we hear a lot of terms get thrown around, like “web hosting” or “web maintenance.” But many people have no idea what these things are, much less understand why they’re really important.

Paragon’s Answer:
  • Web Hosting
    • A web hosting service gives your site a place to live and allows your website to be live. If you want your site to be visible, then you must get web hosting.
    • Essentially, web hosting provides a secure place to store online content; it’s like a digital repository.
  • Web Maintenance
    • Web maintenance keeps your site up-to-date and running smoothly.
    • It’s every business owner’s worst nightmare for the company website to go down. That’s why we’ll test for any issues before it goes live, keep it up-to-date, and scan for any hackers or malware.
Here’s a Few Takeaways:
  1. Social media profiles like Facebook or Instagram are not replacements for a business website.
  2. 70% of consumers will visit a store because of information found online is one of the biggest benefits of having a professional website.
  3. Web hosting and maintenance are necessary to keep your website secure and running smoothly.

If you’ve been considering getting a professional website for your business, we hope we were able to answer a few of your questions.

At Paragon, we understand how critical having a website can be in your small business’s success. As always, we want to be a resource for you. So as you have questions, we’ll be here to answer them.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

3 Ways to Gain Marketing Independence for Your Small Business

Close-up of American flag to celebrate independence

This fourth of July, maybe you’re planning to watch fireworks or attend a parade. Whatever you end up doing, it’s a great time to celebrate that we live in a free country where we’re free to run our own businesses. But have you ever considered what your life could be like with marketing independence?

3 Ways to Gain Your Marketing Independence

As a small business owner, responsibilities often outweigh the freedom that comes with owning a business. And along the way, we’ve learned it’s impossible to be an expert in every aspect of business.

Maybe you’ve also been craving that freedom to focus on the aspects of your business where you most excel in, but you’re unsure how to get there.

So we’re going to share three ways you can gain your marketing independence:

A small business owner celebrating his marketing independence
Let’s celebrate your marketing independence!

1. Take Ownership of Your Digital Assets

There is a freedom that comes from ownership. While there’s certainly nothing wrong with leasing a car or renting a home, there is freedom in owning your vehicle or home. When you own your home, you can decide if you want to replace the carpet, paint the walls, or even renovate your kitchen. But when you rent, there are rules in place that don’t allow you to make any significant changes when your home is owned by someone else.

So what are digital assets, and why should you own them?

Digital assets can be anything that can be stored as a file.

  • Does your business have a website? That’s a digital asset.
  • Do you have a company logo, specially designed graphics that live on your website, project files, videos, or audio clips? All of these can be classified as digital assets.
The second part of the question – why should you own them?

Owning your digital assets will give you freedom to do whatever you want with them.

  • Do you want to share a testimonial video on your social media pages? You can do that when you own them.
  • Do you want to change the color of your logo? You can do that when you own it.
  • Do you want to make small updates to your website? You can also do that when you own it.
But how do you know if you own your digital assets?

If you’ve hired an agency, a contractor, or a freelancer, you have to check with them. Many business owners don’t realize that agencies, designers, and freelancers all have the right to own digital assets – yes, we’re talking about your business’s assets. 

At Paragon Marketing Group, we do not take our clients’ assets. After you pay for your assets, they become yours forever – and not just while we work together. If you decide to leave or hire someone else, all your assets will still belong to you. We do not keep them or hold them as leverage against you if you decide to move on from working with us.

Our advice is to check with whoever does your marketing to find out whether or not you own your digital assets. And if it turns out that you are not the owner, find a marketing agency like Paragon Marketing Group that will give you the freedom to own your business’s digital assets.

2. Gain Independence from Your Competitors

No business wants to look identical to its competitors.

For example, if you had to choose between two different fried chicken restaurants that used the same color scheme, had the exact same menu, were open the same hours, and even hired the same wait staff . . . which would you choose?

You would probably ask what makes each restaurant unique:

  • What are their differentiators?
  • What makes one stand out from the other?
  • Which restaurant has the better chicken?

Obviously, this is a ridiculous question. Of course no two restaurants are identical. 

But let’s say these places are real. Imagine what would happen if one of the restaurants decided it wanted to be different from their competitor:

  • What if they updated their logo and colors to fit a theme that supported their mission to be sustainable?
  • What if this same restaurant updated the format of their menu to make it more readable and clear to customers?
  • What if they updated their hours and then advertised them across all their listings – social media pages, Google profile, website, so that customers could easily determine when they could patronize it?
  • What if they shone a light on their uniquely talented wait staff and advertised them on their website?

We could go on with the “what ifs.”

So when it comes to gaining independence from your competitors, it’s important you don’t implement the same exact marketing strategies that they are.

Consider asking yourself questions like these:
  • Are your competitors using a cookie cutter free website template? Then look into finding a clean, professional look that will accurately reflect your business.
  • Do all their graphics look the same because they use the free version of a popular design software? Then consider learning (or hiring a professional) to create unique, beautiful graphics that will set your designs apart from your competitors.

If you ever notice your competitors jumping on a bandwagon or following a trend, stop and think about it before you jump on with them. Ask yourself if taking part in something that’s trendy is actually going to help market your business . . . or maybe look like you’re just trying to fit in with everyone else. And if you’re thinking about hiring a marketing agency (or if you already have), ask the hard questions, like how they’ll help your business stand apart from the competition.

3. Find Freedom in Running Your Business

After all this talk, you might be thinking “these are great ideas, but who has the time?”

We know the struggles that come with running your own business. But no one Paragon employee knows every detail of every aspect of running a business. And if one of us did, that person certainly doesn’t have the time to implement every great strategy that exists.

At Paragon Marketing Group, our owner Skip doesn’t manage every invoice, design every graphic and website, curate every social media post, pen every video script, or shoot every video. He has a capable team who each uses his or her own expertise to accomplish these tasks.

And having a team of experts to help support Paragon Marketing Group has given Skip great freedom to run his business.

We would love for you to find freedom in running your business, too. And one great way you can do that is to gain some independence in your marketing.

Maybe that looks like hiring a single person in-house to do your marketing.

Maybe that means setting aside a few hours each day to work on marketing, yourself.

Or maybe you could hire a marketing agency like Paragon Marketing Group to run your marketing so you can enjoy the freedom to run your business.

Gaining marketing independence will look different for everyone.

Here’s a Few Takeaways:
  1. Make sure you own your digital assets (and if you don’t, hire someone who will let you).
  2. Differentiate yourself from your competitors (don’t become dependent on your competitors for marketing ideas).
  3. Enjoy the freedom of running your business by not taking on all of your marketing alone (find someone who can help).

If you have any questions, we’re here, and we’re ready to help.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Your Marketing Can’t Take a Vacation

marketing can't take a vacation

It’s summer time! The sun is shining, the temperature is up, students are out on summer break, and many people are getting ready to go on vacation. You might also be preparing to go on a much needed (and well-deserved) vacation. But just because you can go on vacation doesn’t mean your marketing should.

Today, we’re going to give you three reasons why your marketing can’t take a vacation  . . .

3 Reasons Your Marketing Can’t Take a Vacation

It might only seem fair that your marketing should get a break (or better, you), but we stand firm behind these three reasons your marketing shouldn’t stop over the summer months.

Don’t let your marketing take a vacation this summer . . .

1. Your Business Will Take a Hit

If you’ve read any of our former posts, you’ve probably heard us say this many times before, but we’ll say it again: you should view marketing as an investment, not an expense.

Marketing has so many positive functions in your business. It . . . 

  • Informs and educates people about your business and your products/services.
  • Keeps your customers engaged and builds credibility not just for your current customers but also for your new customers.
  • Enhances your business’s reputation from having a professional website to represent your business, to five-star reviews on your Google profile, to great customer service on your social media profiles.
  • Gives you leads and generates interest in your business which leads to sales.
  • Grows your business as you implement marketing strategies.

So if you understand even just a little bit about how much value marketing offers your business, imagine what would happen if you stopped marketing altogether.

Let’s say you stopped updating your website. You stopped Google ads, didn’t bother updating videos on your site from 10 years ago, and stopped posting to your social media profiles. Your digital graphics are at least 7 years old. Your Google profile doesn’t have your business’s updated address, hours, or phone number. You stopped implementing SEO keywords into your blog, website, and social media strategy.

Alone, these issues might not seem like a big deal. But when you start to look at the big picture, you’ll notice that when you stop marketing your business, you have a LOT to lose, like . . .

  • Leads, because they’ve never heard of your business.
  • Credibility, because your listings aren’t up-to-date.
  • Engagement, because you stopped engaging with them.
  • Reputation, because your site and graphics aren’t professional.
  • Visibility, because you aren’t implementing SEO.
  • An edge over competitors, because they didn’t stop marketing . . . YOU did.

2. Your Competitors Won’t Take a Vacation

Let’s backtrack here for a second.

If you’re a business owner, you’re really busy. You’re juggling a lot. You’re working through the challenge of owning a business and trying to market it at the same time.

Running a business isn’t easy, so of course, trying to do all your business marketing is a major undertaking.

If you’re taking a break from your marketing, you might just feel burnt out. You might be struggling financially and feel like you can’t dedicate any of your budget to marketing. Or you might not even be purposefully taking a marketing vacation . . . maybe you’ve been so busy, you’re just doing as much as you can and marketing is on the back burner.

Whether you’re actively marketing or taking a break, remember this: your competitors aren’t taking a vacation. Your competitors are actively marketing their businesses. They’re going after the same clients as you are. They’re probably viewing your website and trying to find out how they can differentiate themselves from you. Maybe they’re watching your social media strategy and replicating whatever you’re doing because it’s working. Perhaps they’re targeting the same locations as you. They might even have similar brand colors as your business. They’re working to educate their clients – and future clients – on the same things.

So if your competitors aren’t taking a marketing vacation, then guess what . . . you shouldn’t be either!

But what are you supposed to do if you don’t have time for your marketing . . . ?

Well . . .

3. You Have Other Marketing Options

We’ve already established why you shouldn’t take a vacation from your marketing.

And perhaps there’s a good chance that if you are taking a marketing break, it’s not that you want to . . . you just need help.

Think of it like this: when you go on vacation and leave your kids at home, you don’t just tell them, “Hey, have a great week – figure things out!” (Can you imagine what your 5-year-old or 10-year-old would do?)

Or perhaps when you go on vacation, you have a couple dogs. You don’t just leave out the bag of food and wish them good luck. You bring them to a doggy daycare or invite over a trusted friend or relative to watch them.

And for those of us who like plants, we don’t go on vacation for two weeks and never ask anyone to water them . . . 

So just like our kids, our pets, and even our plants need looking after when we’re on vacation, so does your marketing.

As a business owner, you might not even remember what it feels like to go on vacation. Most business owners can share stories of working grueling hours, rarely getting enough sleep, and just barely managing their lives outside of work. But sometimes, you deserve to go on vacation.

And the even better news? You can go on that vacation. Just make sure you leave your marketing in trusted hands.

At Paragon Marketing Group, we’re here so you can take the vacation, that well-deserved time off from work. Our tagline says it well:

“You run your business, we’ll run your marketing.

Paragon Marketing Group

You don’t want your business to suffer because you haven’t been marketing. And you don’t want to lose business to your competitors because you don’t have the time to market.

Whether you need to lighten your workload and hand off some of your marketing tasks, or you’re looking to completely get marketing off your plate, Paragon Marketing Group is here to help.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Why Marketing Consistency Matters

Discussing marketing consistency and strategy

In business, there isn’t any advice we could offer that would discourage being consistent. But what about marketing consistency?

See, when most people hear the word “consistency,” they think of repeating the same things over and over again. And while repetition plays a role, there’s a whole lot more to it.

How to Build Marketing Consistency into Your Business

You’ve probably read a lot about the importance of brand consistency, and why it’s so important for your business to maintain it. And that’s true — brand consistency is important! But how do you build marketing consistency into your business?

Building consistency into your business marketing is key to your marketing success.
Building consistency into your business marketing is key to your marketing success.

1. Implement General Consistency in Your Business First

Before you can bring marketing consistency into your business, it’s important to understand how being consistent in general business tasks will set you up for success in your marketing.

There are several definitions for the word “consistency,” but our favorite is probably an “agreement or harmony of parts or features to one another or a whole.”

Consistency brings harmony of parts. Ultimately, consistency brings a wholeness to whatever you’re doing.

Think of consistency in the same way you’d maintain your vehicle. When you buy a car, it’s an investment. You don’t just buy it but never take care of it. You get oil changes, you wash your car, you change its tires. And these aren’t just one-time tasks. You do it multiple times throughout the year on a consistent basis, once every 2,000 miles, or quarterly.

The same goes for your business. You don’t just start a business and perform each task one time. Employees will receive regular paychecks. You’ll ensure your business information is secure every day. You’ll even lock your door every time you leave — not just the first time.

So if you’ve established general consistency practices in your business, you understand how important those processes are. Because without them, your employees won’t get paid, your confidential information won’t be secure, and your office will be open for anyone to stop in and take whatever they want.

It stands to reason that your marketing should also be consistent.

2. Understand How Consistency Will Benefit Your Marketing

You know it’s important to be consistent in a general sense. But how can consistency specifically benefit your marketing?

  • Consistency builds predictable results (You know what’s coming when you’re consistent.)
  • Consistency leads to greater financial returns (The easier you make it for clients, the more likely they’ll spend money.)
  • Consistency helps in the long-term (Better to focus on the big picture by staying consistent rather than just put out short-term fires.)
  • Consistency clears up confusion (Your message will be clear to your customers when you’re consistent with how you put it out there.)
  • Consistency builds trust with your customers (Your business information and your message should be the same across platforms.)

And those benefits just scratch the surface. The power of consistency in your marketing can enable you to accomplish far more with it than without it. But understanding that consistency is beneficial isn’t enough. You also have to put in the work.

3. Build Consistency into Your Marketing

Consistency is all about developing processes and following through with them. You can’t just hope that you’ll always be consistent.

Consider including these ideas when incorporating consistency into your marketing:

Make a long-term plan.

Planning for the next hour or day isn’t enough. If you want to repeat the benefits of long-term success, then you need to figure out how consistency will play a long-term role in your marketing. Ask yourself:

  • In what ways have I already built consistency into my business? Can I apply those methods to other aspects of my marketing/business?
  • What areas can I start adding consistency with little effort, and which areas are going to require a longer planning period to build consistency into them?
  • How can I keep myself (and coworkers/employees) accountable in staying consistent with new procedures?

Cross-post consistently.

Keep your calls-to-action (CTAs) clear across all marketing channels. Don’t give 8 or 10 CTAs on your website or your direct mailer. Your customers won’t know what to do, and they’ll probably end up doing nothing.

When it comes to your digital channels, such as your website or social media sites, or even your Google profile, keep your information consistent. For example, don’t have one phone number on your Google profile, another one on your website, and a third one on your Facebook page.

Incorporate consistency behind the scenes.

The work you put in behind the scenes may take a lot of effort, but the important thing is that it be simple for the customer on the front end.

For example, let’s say you want to run a social media marketing campaign that starts with a giveaway and ends with five people winning prizes. How can you build consistency into this social media marketing campaign?

  • Creating a social media schedule and posting consistently will help your followers know when your posts will go live.
  • Curating a list of highly-followed and relevant hashtags and incorporating them into every social post on appropriate platforms consistently will reach more people
  • Developing a process to consistently test all tagged accounts, links that will be clicked, and words to be spell-checked before publishing posts will provide a much better user experience and provide professional credibility for your business.

Notice the common theme? Consistency.

Ultimately, building consistency into your marketing is no easy task. It takes a lot of work. But understanding why it’s so important for not just your marketing, but also your business as a whole can really help you become more consistent in your marketing.

At Paragon Marketing Group, we understand that many small businesses don’t have the time or the resources to apply a large-scale strategy, which is why we love sharing that marketing load, or even taking it completely off your plate. If you’re looking for advice or help regarding your marketing strategy, we’d love to help you.

You can contact us by visiting our website at paragonmarketinggroup.com or call us at 262-443-9092.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Top 10 Marketing Mistakes

Circling marketing mistakes in pink highlighter

“Don’t be a fool and make these marketing mistakes.”

Um . . . what?

We promise this isn’t a prank or an April Fool’s Joke. We’re not calling anyone a fool. Rather, as a small business, one of our biggest desires is that other business owners not make some of the most common marketing mistakes we’ve seen over the last several years.

Don’t Make These Top 10 Marketing Mistakes

Now maybe you’ve made some of these. Or maybe you’re looking for some tips on how to avoid making these mistakes. Either way, here are the top 10 marketing mistakes we’ve seen:

Business owner pondering what marketing mistakes he's made
Have you ever made any of these marketing mistakes?

Mistake #1

Your business doesn’t have a website OR your website is outdated.

Having a sleek, professional, and updated website is a vital part of your web presence. Not only will a website help your customers find your business online, but it will also give your business more credibility than organizations with just social media sites.

Mistake #2

You aren’t thinking about your mobile viewers.

More customers are conducting business, making purchases, and scheduling appointments on their phones today. So every business needs an attractive, functional, responsive, and mobile-friendly website that will serve your customers where they are and encourage them to spend more time on your site. Because more time on your site means a higher likelihood of them making a purchase.

Mistake #3

You don’t know who your audience is, where to find them, or how to reach them.

This is where marketing strategy comes into play. If you’re just throwing content onto the internet, there’s no way you can track, measure, or even hope for success. Determining who your target audience is (and where to find them) is a crucial step you should take before deciding which marketing channels to use.

Mistake #4

You don’t know who your competitors are or what they’re doing.

As a small business, you have to work even harder to get your message out there when you have competitors. Learning who your competitors are and what they’re doing — as in what’s working and what’s not — is vital to help you differentiate your business from the competition.

Mistake #5

You’re under-utilizing OR over-utilizing your social media channels.

Most people are on at least one social channel, if not several. This is great news, because that means your customers are ready and waiting for your business to interact with them! But successful social media requires a plan. Are you posting once every 6 months, or 6 times a day? You don’t want your audience to forget about you, but you also don’t want to annoy them. Come up with a plan and then consistently post to your social channels.

Mistake #6

Your business is difficult for your customers to find.

Before you can build trust with potential clients, listing your business in leading directories will make your business visible and easy to find. Plus, making your business easy to find in leading applications, search engines, and other directories will provide the validity your business needs to be established online.

Mistake #7

You’re hoping rather than creating a well-thought plan and strategy to accomplish your marketing goals.

We often don’t put enough stock into our plans. It’s so much easier to come up with a few marketing goals and then hope for the best! But marketing goals shouldn’t be just unfulfilled New Year’s resolutions. Schedule time to come up with a plan (or contact us so we can help you make one!), write down all your goals and your plans to accomplish them, and then start executing.

Mistake #8

You aren’t distinguishing your products/services from your competition.

For better or worse, you know you’re not the only business owner selling your product or service. You likely have local, regional, and national competitors vying for the same customers as you. That’s why it’s so important to differentiate your product or service. Ask yourself what separates you from all your competitors. Why should customers buy from you rather than from someone else?

Mistake #9

You’re trying to do all the marketing yourself OR you’re not doing any marketing at all.

Perhaps you’re trying to figure out how to market your business, or maybe you’ve even wondered how much money you should spend on marketing per month. Have you ever wondered how you’re supposed to have time to do all your marketing while trying to run your business? Whether you need to delegate marketing responsibilities to other staff or outsource your marketing altogether, we recommend not trying to do it all yourself. In fact, that’s where our company tagline comes into play: “You run your business, we run your marketing.” If you’re interested in outsourcing any of your marketing, we’d love to help you.

Mistake #10

You consider marketing an expense rather than an investment.

Like all things in life, it’s much easier to focus on the short-term than the long-term. Yes, it does cost money to outsource your marketing, but as a marketing agency, we stand by the belief that it’s so much more a long-term investment in your business rather than a short-term expense.

Let’s face it — no one is perfect at marketing. No business owner has all the answers and can do everything perfectly. In a way, we’re all fools to an extent, because it’s impossible to know everything. And even if we did know everything about running a business, our time can’t fully be dedicated to marketing our businesses.

And that’s really where we come in. At Paragon Marketing Group, we understand exactly what it’s like to feel overwhelmed. We know what it’s like to wear all the hats and juggle all the balls. We’ve been in your shoes before. And that’s why it’s so important that we not only help other small businesses like us, but also be a marketing resource that you can access whenever you need.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Luck Is Not A Marketing Strategy

Don't rely on marketing luck to help your business.

Luck is a big theme for the month of March. Most of us think of four-leaf clovers, leprechauns, pots of gold, rainbows, and of course, St. Patrick’s Day. But what about luck in the context of marketing? How does luck play a role in your marketing, and why is it not enough to help you be successful . . . ?

How to Not Rely on Marketing Luck

Let’s face it, all of us know someone who is super lucky. And when it comes to marketing, sometimes it’s easy to hope luck will be enough of a marketing strategy to get your brand out there.

But if you’re reading this, then you probably already know what we’re going to say: luck isn’t a marketing strategy. So as a business owner, what can you do with your marketing that doesn’t rely on just dumb luck?

Here are three things you can start doing right now:

Don't rely on marketing luck to help your business.
Don’t rely on marketing luck to help your business.

1. Accept that Luck Will Play Only a Small Role in Your Marketing

Now while luck isn’t a marketing strategy, it can and will impact your business.

Everyone has a story about a social media post that went viral, or how your dream client walked through your doors, or how an unlikely partnership turned out to be the best thing for your business.

Luck will always play a role in your business, albeit an inconsistent one. The important thing to remember here is that luck is out of your control. You can hope and want it all day, but that doesn’t mean your marketing will always work because you hope it will.

2. Develop the Marketing Strategies You Can Control

Now that we’ve established that luck plays a small role in your marketing, it’s important to understand that luck is out of your control. And if you can’t control luck, then you have to figure out what marketing strategies you can control:

Marketing Channels

In other words, where do you want to market your products or services? You can’t get lucky with an Instagram marketing campaign if you aren’t posting to Instagram. You can’t find new clients through direct mail if you aren’t mailing pieces out to your desired area. Your website won’t keep visitors on the page if it isn’t responsive or optimized for mobile users.

Marketing Dollars

How much of your budget are you willing to dedicate just to marketing? This is a question we find many business owners not wanting to think about. As a small business owner, you might have 132 different things vying for your attention at all times. Marketing is an easy thing to fall to the bottom of the to-do list. And when this happens, relying on luck for your marketing to be successful while not budgeting any dollars towards it won’t cut it.

Marketing Experts

Do you outsource to a marketing agency, or do you try to do it all yourself? This can get really overwhelming for any business owner with his or her hands full. But perhaps there are certain “blind spots” you have when it comes to marketing. Maybe the idea of social media marketing really overwhelms you. Maybe shooting your own marketing videos is something you just don’t have the experience in.

3. Prepare for New Marketing Opportunities

All of us have probably heard a variation of the famous quote by the Roman philosopher, Seneca:

“Luck is what happens when preparation meets opportunity.”

No matter what your take on that quote is, the underlying message is that in order to actively and purposefully get “lucky,” you have to prepare.

So rather than resort to hoping for lucky circumstances or wishful thinking, here are a few ways you can prepare for new opportunities:

Determine Your Marketing Channels

You know you can’t be successful with marketing channels if you’re not actively using them. So you have to decide which marketing channels you want to use, and then the hard part: you have to start executing.

A good way to determine which channels to start with is to ask yourself which channels are going to best serve your business, attract your desired clients, or engage your customers.

Not sure how to figure this out? Consult with a marketing agency like Paragon Marketing Group. Our staff specializes in understanding nearly any type of business. You name it, we’ve probably seen it, heard of it, or worked with a company in that industry.

Determine Your Marketing Budget

Relying on luck isn’t an option for your marketing budget.

But if you’re leery of budgeting a portion of your funds to marketing, don’t let that stop you from marketing altogether. Even if it’s small, determine the amount you’re willing to spend on marketing ahead of time, and stick to that amount, even if you don’t see immediate results.

We recommend choosing an amount you can confidently put towards marketing each month. Remember: if you never spend a dollar marketing your business, you’re losing out on several dollars you could be making.

Determine Your Marketing Plan of Execution

For some business owners, this might be as simple as setting aside an hour each day to dedicate to marketing. For others, one hour a day might be impossible.

Or even if you have the time, you might not know where to start. This is really common! This is the point at which you decide whether you want to do your marketing in-house, by yourself, or outsource to an agency of experts.

Whether you’re looking to completely hand over your marketing to an agency, or you feel comfortable managing certain aspects of it, you can decide how you’re going to market your business.

It’s important to see luck for what it is: an inconsistent, unreliable tool that, without thoughtful and careful preparation, is just that: luck, and nothing else.

Think of luck as that friend who will show up at random times and be the life of the party for one night. But then when you’re at a point in your life where you need someone to lean on, that friend is nowhere to be found.

If you want your marketing to be effective, get prepared. Make a plan. Talk to experts in the field. Because at the end of the day, a marketing plan is only worthwhile if you’re going to put it in action.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

If you have questions about which marketing channels you should use, or how to develop a marketing plan for your business, we’d love to help you.

The Why’s of Marketing

asking why five times

So when we consider all that goes into marketing, the big “why’s of marketing” we often hear from clients are . . .  

  • “Why is marketing necessary for my business to succeed?”
  • “Why do I have to embrace digital marketing?”
  • “Why is marketing going to make my business any different than other businesses?”
  • “Why do I need to establish a brand?”
  • “Why should I consider outsourcing my marketing to Paragon Marketing Group?”

And we could go on. Now, you might have asked or heard different why’s, and that’s okay. But in some way or other, marketing impacts all of us, every single day. And as a business owner, understanding marketing isn’t just essential to running your business; marketing will help establish your business in the industry and expand its reach.

5 Why’s of Marketing You Should Consider

If you’re a small business owner, here are some “why’s of marketing” you should consider . . . 

A business owner considering the why's of marketing
Which “why’s” should you consider when it comes to your marketing?

Why Is Marketing Necessary for Your Business to Succeed?

Marketing will help your business succeed because it . . . 

  • Creates awareness of your products or services
  • Builds relationships with customers
  • Establishes your credibility as a business
  • Gives you valuable information so you can measure your success
  • Helps you compete in the marketplace

Why Should You Embrace Marketing?

Unlike traditional marketing methods, digital marketing . . . 

  • Is cost-effective, scalable, and measurable
  • Not limited to geography
  • Allows you to target the right audience for your business
  • Gives your business more touchpoints with customers

Why Is Marketing Going to Make Your Business Stand Out from Others?

Marketing will help your business stand out because it . . .

  • Offers you the ability to show and tell why your business is different from others
  • Gives you endless opportunities to set your business apart from competitors
  • Provides a place for you to engage with customers to find out exactly what they want
  • Offers social proof (testimonials, reviews) of your business’s success

Why Do You Need to Establish a Brand?

Establishing your brand will . . . 

  • Corroborate your business’s credibility
  • Increase customers’ familiarity with your business
  • Convert interest into sales
  • Build trust with your customers

Why Should You Consider Outsourcing Your Marketing to Paragon Marketing Group?

Paragon Marketing Group is worth hiring because . . . 

  • We can run your marketing, while you focus on running your business
  • Together, we have more than 60 years of combined experience that covers every aspect of marketing
  • We desire to help organizations, whether they’re personal, corporate, or anything in between
  • We specialize in helping small businesses, startup businesses, Christian businesses, and nonprofits
  • We promise to work with you every step of the way so we can make your vision a reality

So . . . have we convinced you that marketing your small business is absolutely essential? Okay, maybe you still have some questions. Or, maybe you’re already trying your hand at marketing your business yourself. If that’s the case, we have some good news for you:

You started — and that’s often the hardest part. But if you’re looking for help or advice, or maybe just need someone to take some of the marketing off your plate, that’s exactly what we’re here for. Contact us by visiting our website at paragonmarketinggroup.com or call us at 262-443-9092. We can’t wait to help you!

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.