Your Marketing Can’t Take a Vacation

marketing can't take a vacation

It’s summer time! The sun is shining, the temperature is up, students are out on summer break, and many people are getting ready to go on vacation. You might also be preparing to go on a much needed (and well-deserved) vacation. But just because you can go on vacation doesn’t mean your marketing should.

Today, we’re going to give you three reasons why your marketing can’t take a vacation  . . .

3 Reasons Your Marketing Can’t Take a Vacation

It might only seem fair that your marketing should get a break (or better, you), but we stand firm behind these three reasons your marketing shouldn’t stop over the summer months.

Don’t let your marketing take a vacation this summer . . .

1. Your Business Will Take a Hit

If you’ve read any of our former posts, you’ve probably heard us say this many times before, but we’ll say it again: you should view marketing as an investment, not an expense.

Marketing has so many positive functions in your business. It . . . 

  • Informs and educates people about your business and your products/services.
  • Keeps your customers engaged and builds credibility not just for your current customers but also for your new customers.
  • Enhances your business’s reputation from having a professional website to represent your business, to five-star reviews on your Google profile, to great customer service on your social media profiles.
  • Gives you leads and generates interest in your business which leads to sales.
  • Grows your business as you implement marketing strategies.

So if you understand even just a little bit about how much value marketing offers your business, imagine what would happen if you stopped marketing altogether.

Let’s say you stopped updating your website. You stopped Google ads, didn’t bother updating videos on your site from 10 years ago, and stopped posting to your social media profiles. Your digital graphics are at least 7 years old. Your Google profile doesn’t have your business’s updated address, hours, or phone number. You stopped implementing SEO keywords into your blog, website, and social media strategy.

Alone, these issues might not seem like a big deal. But when you start to look at the big picture, you’ll notice that when you stop marketing your business, you have a LOT to lose, like . . .

  • Leads, because they’ve never heard of your business.
  • Credibility, because your listings aren’t up-to-date.
  • Engagement, because you stopped engaging with them.
  • Reputation, because your site and graphics aren’t professional.
  • Visibility, because you aren’t implementing SEO.
  • An edge over competitors, because they didn’t stop marketing . . . YOU did.

2. Your Competitors Won’t Take a Vacation

Let’s backtrack here for a second.

If you’re a business owner, you’re really busy. You’re juggling a lot. You’re working through the challenge of owning a business and trying to market it at the same time.

Running a business isn’t easy, so of course, trying to do all your business marketing is a major undertaking.

If you’re taking a break from your marketing, you might just feel burnt out. You might be struggling financially and feel like you can’t dedicate any of your budget to marketing. Or you might not even be purposefully taking a marketing vacation . . . maybe you’ve been so busy, you’re just doing as much as you can and marketing is on the back burner.

Whether you’re actively marketing or taking a break, remember this: your competitors aren’t taking a vacation. Your competitors are actively marketing their businesses. They’re going after the same clients as you are. They’re probably viewing your website and trying to find out how they can differentiate themselves from you. Maybe they’re watching your social media strategy and replicating whatever you’re doing because it’s working. Perhaps they’re targeting the same locations as you. They might even have similar brand colors as your business. They’re working to educate their clients – and future clients – on the same things.

So if your competitors aren’t taking a marketing vacation, then guess what . . . you shouldn’t be either!

But what are you supposed to do if you don’t have time for your marketing . . . ?

Well . . .

3. You Have Other Marketing Options

We’ve already established why you shouldn’t take a vacation from your marketing.

And perhaps there’s a good chance that if you are taking a marketing break, it’s not that you want to . . . you just need help.

Think of it like this: when you go on vacation and leave your kids at home, you don’t just tell them, “Hey, have a great week – figure things out!” (Can you imagine what your 5-year-old or 10-year-old would do?)

Or perhaps when you go on vacation, you have a couple dogs. You don’t just leave out the bag of food and wish them good luck. You bring them to a doggy daycare or invite over a trusted friend or relative to watch them.

And for those of us who like plants, we don’t go on vacation for two weeks and never ask anyone to water them . . . 

So just like our kids, our pets, and even our plants need looking after when we’re on vacation, so does your marketing.

As a business owner, you might not even remember what it feels like to go on vacation. Most business owners can share stories of working grueling hours, rarely getting enough sleep, and just barely managing their lives outside of work. But sometimes, you deserve to go on vacation.

And the even better news? You can go on that vacation. Just make sure you leave your marketing in trusted hands.

At Paragon Marketing Group, we’re here so you can take the vacation, that well-deserved time off from work. Our tagline says it well:

“You run your business, we’ll run your marketing.

Paragon Marketing Group

You don’t want your business to suffer because you haven’t been marketing. And you don’t want to lose business to your competitors because you don’t have the time to market.

Whether you need to lighten your workload and hand off some of your marketing tasks, or you’re looking to completely get marketing off your plate, Paragon Marketing Group is here to help.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Why Marketing Consistency Matters

Discussing marketing consistency and strategy

In business, there isn’t any advice we could offer that would discourage being consistent. But what about marketing consistency?

See, when most people hear the word “consistency,” they think of repeating the same things over and over again. And while repetition plays a role, there’s a whole lot more to it.

How to Build Marketing Consistency into Your Business

You’ve probably read a lot about the importance of brand consistency, and why it’s so important for your business to maintain it. And that’s true — brand consistency is important! But how do you build marketing consistency into your business?

Building consistency into your business marketing is key to your marketing success.
Building consistency into your business marketing is key to your marketing success.

1. Implement General Consistency in Your Business First

Before you can bring marketing consistency into your business, it’s important to understand how being consistent in general business tasks will set you up for success in your marketing.

There are several definitions for the word “consistency,” but our favorite is probably an “agreement or harmony of parts or features to one another or a whole.”

Consistency brings harmony of parts. Ultimately, consistency brings a wholeness to whatever you’re doing.

Think of consistency in the same way you’d maintain your vehicle. When you buy a car, it’s an investment. You don’t just buy it but never take care of it. You get oil changes, you wash your car, you change its tires. And these aren’t just one-time tasks. You do it multiple times throughout the year on a consistent basis, once every 2,000 miles, or quarterly.

The same goes for your business. You don’t just start a business and perform each task one time. Employees will receive regular paychecks. You’ll ensure your business information is secure every day. You’ll even lock your door every time you leave — not just the first time.

So if you’ve established general consistency practices in your business, you understand how important those processes are. Because without them, your employees won’t get paid, your confidential information won’t be secure, and your office will be open for anyone to stop in and take whatever they want.

It stands to reason that your marketing should also be consistent.

2. Understand How Consistency Will Benefit Your Marketing

You know it’s important to be consistent in a general sense. But how can consistency specifically benefit your marketing?

  • Consistency builds predictable results (You know what’s coming when you’re consistent.)
  • Consistency leads to greater financial returns (The easier you make it for clients, the more likely they’ll spend money.)
  • Consistency helps in the long-term (Better to focus on the big picture by staying consistent rather than just put out short-term fires.)
  • Consistency clears up confusion (Your message will be clear to your customers when you’re consistent with how you put it out there.)
  • Consistency builds trust with your customers (Your business information and your message should be the same across platforms.)

And those benefits just scratch the surface. The power of consistency in your marketing can enable you to accomplish far more with it than without it. But understanding that consistency is beneficial isn’t enough. You also have to put in the work.

3. Build Consistency into Your Marketing

Consistency is all about developing processes and following through with them. You can’t just hope that you’ll always be consistent.

Consider including these ideas when incorporating consistency into your marketing:

Make a long-term plan.

Planning for the next hour or day isn’t enough. If you want to repeat the benefits of long-term success, then you need to figure out how consistency will play a long-term role in your marketing. Ask yourself:

  • In what ways have I already built consistency into my business? Can I apply those methods to other aspects of my marketing/business?
  • What areas can I start adding consistency with little effort, and which areas are going to require a longer planning period to build consistency into them?
  • How can I keep myself (and coworkers/employees) accountable in staying consistent with new procedures?

Cross-post consistently.

Keep your calls-to-action (CTAs) clear across all marketing channels. Don’t give 8 or 10 CTAs on your website or your direct mailer. Your customers won’t know what to do, and they’ll probably end up doing nothing.

When it comes to your digital channels, such as your website or social media sites, or even your Google profile, keep your information consistent. For example, don’t have one phone number on your Google profile, another one on your website, and a third one on your Facebook page.

Incorporate consistency behind the scenes.

The work you put in behind the scenes may take a lot of effort, but the important thing is that it be simple for the customer on the front end.

For example, let’s say you want to run a social media marketing campaign that starts with a giveaway and ends with five people winning prizes. How can you build consistency into this social media marketing campaign?

  • Creating a social media schedule and posting consistently will help your followers know when your posts will go live.
  • Curating a list of highly-followed and relevant hashtags and incorporating them into every social post on appropriate platforms consistently will reach more people
  • Developing a process to consistently test all tagged accounts, links that will be clicked, and words to be spell-checked before publishing posts will provide a much better user experience and provide professional credibility for your business.

Notice the common theme? Consistency.

Ultimately, building consistency into your marketing is no easy task. It takes a lot of work. But understanding why it’s so important for not just your marketing, but also your business as a whole can really help you become more consistent in your marketing.

At Paragon Marketing Group, we understand that many small businesses don’t have the time or the resources to apply a large-scale strategy, which is why we love sharing that marketing load, or even taking it completely off your plate. If you’re looking for advice or help regarding your marketing strategy, we’d love to help you.

You can contact us by visiting our website at paragonmarketinggroup.com or call us at 262-443-9092.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Top 10 Marketing Mistakes

Circling marketing mistakes in pink highlighter

“Don’t be a fool and make these marketing mistakes.”

Um . . . what?

We promise this isn’t a prank or an April Fool’s Joke. We’re not calling anyone a fool. Rather, as a small business, one of our biggest desires is that other business owners not make some of the most common marketing mistakes we’ve seen over the last several years.

Don’t Make These Top 10 Marketing Mistakes

Now maybe you’ve made some of these. Or maybe you’re looking for some tips on how to avoid making these mistakes. Either way, here are the top 10 marketing mistakes we’ve seen:

Business owner pondering what marketing mistakes he's made
Have you ever made any of these marketing mistakes?

Mistake #1

Your business doesn’t have a website OR your website is outdated.

Having a sleek, professional, and updated website is a vital part of your web presence. Not only will a website help your customers find your business online, but it will also give your business more credibility than organizations with just social media sites.

Mistake #2

You aren’t thinking about your mobile viewers.

More customers are conducting business, making purchases, and scheduling appointments on their phones today. So every business needs an attractive, functional, responsive, and mobile-friendly website that will serve your customers where they are and encourage them to spend more time on your site. Because more time on your site means a higher likelihood of them making a purchase.

Mistake #3

You don’t know who your audience is, where to find them, or how to reach them.

This is where marketing strategy comes into play. If you’re just throwing content onto the internet, there’s no way you can track, measure, or even hope for success. Determining who your target audience is (and where to find them) is a crucial step you should take before deciding which marketing channels to use.

Mistake #4

You don’t know who your competitors are or what they’re doing.

As a small business, you have to work even harder to get your message out there when you have competitors. Learning who your competitors are and what they’re doing — as in what’s working and what’s not — is vital to help you differentiate your business from the competition.

Mistake #5

You’re under-utilizing OR over-utilizing your social media channels.

Most people are on at least one social channel, if not several. This is great news, because that means your customers are ready and waiting for your business to interact with them! But successful social media requires a plan. Are you posting once every 6 months, or 6 times a day? You don’t want your audience to forget about you, but you also don’t want to annoy them. Come up with a plan and then consistently post to your social channels.

Mistake #6

Your business is difficult for your customers to find.

Before you can build trust with potential clients, listing your business in leading directories will make your business visible and easy to find. Plus, making your business easy to find in leading applications, search engines, and other directories will provide the validity your business needs to be established online.

Mistake #7

You’re hoping rather than creating a well-thought plan and strategy to accomplish your marketing goals.

We often don’t put enough stock into our plans. It’s so much easier to come up with a few marketing goals and then hope for the best! But marketing goals shouldn’t be just unfulfilled New Year’s resolutions. Schedule time to come up with a plan (or contact us so we can help you make one!), write down all your goals and your plans to accomplish them, and then start executing.

Mistake #8

You aren’t distinguishing your products/services from your competition.

For better or worse, you know you’re not the only business owner selling your product or service. You likely have local, regional, and national competitors vying for the same customers as you. That’s why it’s so important to differentiate your product or service. Ask yourself what separates you from all your competitors. Why should customers buy from you rather than from someone else?

Mistake #9

You’re trying to do all the marketing yourself OR you’re not doing any marketing at all.

Perhaps you’re trying to figure out how to market your business, or maybe you’ve even wondered how much money you should spend on marketing per month. Have you ever wondered how you’re supposed to have time to do all your marketing while trying to run your business? Whether you need to delegate marketing responsibilities to other staff or outsource your marketing altogether, we recommend not trying to do it all yourself. In fact, that’s where our company tagline comes into play: “You run your business, we run your marketing.” If you’re interested in outsourcing any of your marketing, we’d love to help you.

Mistake #10

You consider marketing an expense rather than an investment.

Like all things in life, it’s much easier to focus on the short-term than the long-term. Yes, it does cost money to outsource your marketing, but as a marketing agency, we stand by the belief that it’s so much more a long-term investment in your business rather than a short-term expense.

Let’s face it — no one is perfect at marketing. No business owner has all the answers and can do everything perfectly. In a way, we’re all fools to an extent, because it’s impossible to know everything. And even if we did know everything about running a business, our time can’t fully be dedicated to marketing our businesses.

And that’s really where we come in. At Paragon Marketing Group, we understand exactly what it’s like to feel overwhelmed. We know what it’s like to wear all the hats and juggle all the balls. We’ve been in your shoes before. And that’s why it’s so important that we not only help other small businesses like us, but also be a marketing resource that you can access whenever you need.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

Luck Is Not A Marketing Strategy

Don't rely on marketing luck to help your business.

Luck is a big theme for the month of March. Most of us think of four-leaf clovers, leprechauns, pots of gold, rainbows, and of course, St. Patrick’s Day. But what about luck in the context of marketing? How does luck play a role in your marketing, and why is it not enough to help you be successful . . . ?

How to Not Rely on Marketing Luck

Let’s face it, all of us know someone who is super lucky. And when it comes to marketing, sometimes it’s easy to hope luck will be enough of a marketing strategy to get your brand out there.

But if you’re reading this, then you probably already know what we’re going to say: luck isn’t a marketing strategy. So as a business owner, what can you do with your marketing that doesn’t rely on just dumb luck?

Here are three things you can start doing right now:

Don't rely on marketing luck to help your business.
Don’t rely on marketing luck to help your business.

1. Accept that Luck Will Play Only a Small Role in Your Marketing

Now while luck isn’t a marketing strategy, it can and will impact your business.

Everyone has a story about a social media post that went viral, or how your dream client walked through your doors, or how an unlikely partnership turned out to be the best thing for your business.

Luck will always play a role in your business, albeit an inconsistent one. The important thing to remember here is that luck is out of your control. You can hope and want it all day, but that doesn’t mean your marketing will always work because you hope it will.

2. Develop the Marketing Strategies You Can Control

Now that we’ve established that luck plays a small role in your marketing, it’s important to understand that luck is out of your control. And if you can’t control luck, then you have to figure out what marketing strategies you can control:

Marketing Channels

In other words, where do you want to market your products or services? You can’t get lucky with an Instagram marketing campaign if you aren’t posting to Instagram. You can’t find new clients through direct mail if you aren’t mailing pieces out to your desired area. Your website won’t keep visitors on the page if it isn’t responsive or optimized for mobile users.

Marketing Dollars

How much of your budget are you willing to dedicate just to marketing? This is a question we find many business owners not wanting to think about. As a small business owner, you might have 132 different things vying for your attention at all times. Marketing is an easy thing to fall to the bottom of the to-do list. And when this happens, relying on luck for your marketing to be successful while not budgeting any dollars towards it won’t cut it.

Marketing Experts

Do you outsource to a marketing agency, or do you try to do it all yourself? This can get really overwhelming for any business owner with his or her hands full. But perhaps there are certain “blind spots” you have when it comes to marketing. Maybe the idea of social media marketing really overwhelms you. Maybe shooting your own marketing videos is something you just don’t have the experience in.

3. Prepare for New Marketing Opportunities

All of us have probably heard a variation of the famous quote by the Roman philosopher, Seneca:

“Luck is what happens when preparation meets opportunity.”

No matter what your take on that quote is, the underlying message is that in order to actively and purposefully get “lucky,” you have to prepare.

So rather than resort to hoping for lucky circumstances or wishful thinking, here are a few ways you can prepare for new opportunities:

Determine Your Marketing Channels

You know you can’t be successful with marketing channels if you’re not actively using them. So you have to decide which marketing channels you want to use, and then the hard part: you have to start executing.

A good way to determine which channels to start with is to ask yourself which channels are going to best serve your business, attract your desired clients, or engage your customers.

Not sure how to figure this out? Consult with a marketing agency like Paragon Marketing Group. Our staff specializes in understanding nearly any type of business. You name it, we’ve probably seen it, heard of it, or worked with a company in that industry.

Determine Your Marketing Budget

Relying on luck isn’t an option for your marketing budget.

But if you’re leery of budgeting a portion of your funds to marketing, don’t let that stop you from marketing altogether. Even if it’s small, determine the amount you’re willing to spend on marketing ahead of time, and stick to that amount, even if you don’t see immediate results.

We recommend choosing an amount you can confidently put towards marketing each month. Remember: if you never spend a dollar marketing your business, you’re losing out on several dollars you could be making.

Determine Your Marketing Plan of Execution

For some business owners, this might be as simple as setting aside an hour each day to dedicate to marketing. For others, one hour a day might be impossible.

Or even if you have the time, you might not know where to start. This is really common! This is the point at which you decide whether you want to do your marketing in-house, by yourself, or outsource to an agency of experts.

Whether you’re looking to completely hand over your marketing to an agency, or you feel comfortable managing certain aspects of it, you can decide how you’re going to market your business.

It’s important to see luck for what it is: an inconsistent, unreliable tool that, without thoughtful and careful preparation, is just that: luck, and nothing else.

Think of luck as that friend who will show up at random times and be the life of the party for one night. But then when you’re at a point in your life where you need someone to lean on, that friend is nowhere to be found.

If you want your marketing to be effective, get prepared. Make a plan. Talk to experts in the field. Because at the end of the day, a marketing plan is only worthwhile if you’re going to put it in action.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

If you have questions about which marketing channels you should use, or how to develop a marketing plan for your business, we’d love to help you.

The Why’s of Marketing

asking why five times

So when we consider all that goes into marketing, the big “why’s of marketing” we often hear from clients are . . .  

  • “Why is marketing necessary for my business to succeed?”
  • “Why do I have to embrace digital marketing?”
  • “Why is marketing going to make my business any different than other businesses?”
  • “Why do I need to establish a brand?”
  • “Why should I consider outsourcing my marketing to Paragon Marketing Group?”

And we could go on. Now, you might have asked or heard different why’s, and that’s okay. But in some way or other, marketing impacts all of us, every single day. And as a business owner, understanding marketing isn’t just essential to running your business; marketing will help establish your business in the industry and expand its reach.

5 Why’s of Marketing You Should Consider

If you’re a small business owner, here are some “why’s of marketing” you should consider . . . 

A business owner considering the why's of marketing
Which “why’s” should you consider when it comes to your marketing?

Why Is Marketing Necessary for Your Business to Succeed?

Marketing will help your business succeed because it . . . 

  • Creates awareness of your products or services
  • Builds relationships with customers
  • Establishes your credibility as a business
  • Gives you valuable information so you can measure your success
  • Helps you compete in the marketplace

Why Should You Embrace Marketing?

Unlike traditional marketing methods, digital marketing . . . 

  • Is cost-effective, scalable, and measurable
  • Not limited to geography
  • Allows you to target the right audience for your business
  • Gives your business more touchpoints with customers

Why Is Marketing Going to Make Your Business Stand Out from Others?

Marketing will help your business stand out because it . . .

  • Offers you the ability to show and tell why your business is different from others
  • Gives you endless opportunities to set your business apart from competitors
  • Provides a place for you to engage with customers to find out exactly what they want
  • Offers social proof (testimonials, reviews) of your business’s success

Why Do You Need to Establish a Brand?

Establishing your brand will . . . 

  • Corroborate your business’s credibility
  • Increase customers’ familiarity with your business
  • Convert interest into sales
  • Build trust with your customers

Why Should You Consider Outsourcing Your Marketing to Paragon Marketing Group?

Paragon Marketing Group is worth hiring because . . . 

  • We can run your marketing, while you focus on running your business
  • Together, we have more than 60 years of combined experience that covers every aspect of marketing
  • We desire to help organizations, whether they’re personal, corporate, or anything in between
  • We specialize in helping small businesses, startup businesses, Christian businesses, and nonprofits
  • We promise to work with you every step of the way so we can make your vision a reality

So . . . have we convinced you that marketing your small business is absolutely essential? Okay, maybe you still have some questions. Or, maybe you’re already trying your hand at marketing your business yourself. If that’s the case, we have some good news for you:

You started — and that’s often the hardest part. But if you’re looking for help or advice, or maybe just need someone to take some of the marketing off your plate, that’s exactly what we’re here for. Contact us by visiting our website at paragonmarketinggroup.com or call us at 262-443-9092. We can’t wait to help you!

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

5 Reasons to Outsource Your Marketing

“Why should I hire you if I can just figure it all out myself?” This is a common question we’ve heard when we talk about why you should outsource your marketing.

And that’s a great question. This might not apply to EVERY business. But most small businesses that are struggling to juggle everything are going to want to hear this. So here are 5 reasons we think it’s time for MOST businesses to outsource their marketing.

Business owner feels overwhelmed. He should consider outsourcing his marketing.
Feeling overwhelmed? Maybe it’s time to outsource your marketing!

5 Reasons to Outsource Your Marketing

1. You’re Juggling Too Many Things

When you have to do everything yourself, two things often happen:

  • You can’t perform every task at a high level because you’re too busy trying to do everything, so often you’re unable to give the necessary attention to all aspects of your business; OR
  • You forget about or give up on trying to do everything, so things like marketing fall by the wayside because you don’t have the time to dedicate to it.

If you see yourself in either or both of those situations, you’re not alone. You’re just juggling too many things, like this business owner.

2. You’re Focused on the Short Term

Like all good things in life, marketing takes time. And that time is a commitment you make to really invest in your business. But most business owners are often just trying to get through the next day, the next week, or the next month. And when it comes to marketing, this mindset is doomed to fail. Why? Because you’re focused on just the short term. It’s time to change your focus.

How do you start thinking with a long-term perspective? Since marketing strategies need regular planning and constant attention, you can start seeing results over time. Unfortunately, it is a rare business owner who can dedicate enough time to create a long-term plan specific to marketing.

That’s why many business owners will throw ideas at the wall and hope for the best. But this rarely works, if ever. And that’s why outsourcing your marketing to a team with the time can prepare your business to be successful over the long term.

3. You’re Losing Valuable Time

We often think of most things to purchase in terms of cost. How much is this lunch going to cost me? Am I going to have enough money to spend on my daughter’s dream wedding? How many dollars did your spouse just spend on that boat?! But what about the cost of your time . . . ?

If you’ve noticed a common thread through all these points, is that in most cases, business owners don’t have the luxury of time to dedicate to marketing. Ask yourself what all you could accomplish if you didn’t have to do all or any marketing by yourself.

Or maybe you haven’t spent much time on marketing, but it’s something you wish you had time for. A great marketing plan takes time and effort to create. And we’d love to help you do that!

4. You’re Limited to Only One Person’s Knowledge

Now maybe you or someone on staff has some marketing experience. That’s awesome! But what if you could multiply that knowledge? Together at Paragon Marketing Group, we offer more than 50 years of experience covering every aspect of marketing. Imagine what you could accomplish with so much more knowledge!

Let’s say you don’t have a background in marketing, but you’re considering hiring a person in-house. Now, this isn’t a bad solution, but consider the difference between hiring a full team of marketing experts as opposed to paying a single person a salary.

5. You Could Have So Many More Services at Your Disposal

Outsourcing your marketing truly does come with its perks. Consider all the additional services you could have employed for your business:

That’s a lot of services! And you could have all of them at your disposal if you outsource your marketing to a full-service group like Paragon!

You now have 5 great reasons to consider outsourcing your marketing. 

Now it’s pretty natural to have doubts or uncertainties about moving forward. It’s a big step. So as you have questions, talk to us. We’d love to discuss things further and find out how we can really take your marketing to the next level, and relieve that pressure you’ve been facing to do everything yourself.

You can contact us by visiting our website at paragonmarketinggroup.com or call us at 262-443-9092. We’d love to hear from you.

Want to learn more about this topic? Check out our podcast, the Main Street Marketing Podcast, on Spotify, Apple Podcasts, or your audio platform of choice.

5 Creative Ways to Show Customer Appreciation This Holiday Season

Holiday customer appreciation event

Everyone’s heard that this time of year is the “season of giving.” And it certainly is. But this season is also really busy, overwhelming, stressful, and challenging. Often, finding ways to say “thanks” to our family and friends, much less to our customers, falls to the bottom of our never-ending to-do lists. But if you ever stop and really think about why you’re in business, why you do what you do, it always comes back to your customers. And your customers are what allow you to maintain and stay in business. So this holiday season, we challenge you to show customer appreciation.

5 Creative Ways to Show Customer Appreciation This Holiday Season

Most businesses choose to go the common routes – the holiday card, the fruit basket, the 20% off coupon. And hey, there’s nothing wrong with thanking your customers those ways. But we’re going to offer you 5 creative ways that are a little “out of the box” to show your customers how much you appreciate them:

1. Personalize Your Holiday Gifts

Personalized Christmas card to show customer appreciation

Have you ever received a gift and felt like the giver didn’t know you at all? This is often what happens when businesses send out generic gifts, such as mass-produced holiday cards or pretty gift baskets where half the food tastes stale. If you’re sending holiday cards, try handwriting a message. If you’re going to send a food basket, go the extra step and find out if that customer has allergies or food preferences. Whatever holiday gift you choose to send, make sure it’s personalized.

Source: McNutt & Partners

2. Hold a Customer Appreciation Event

Group of people at a customer appreciation event.

Now this might not be the most creative way to show your customers appreciation, but it might be one of the most fun ways to thank them for their business. If you have a brick & mortar office, this could be a great option for you. If not, you could consider renting out a small (or large) meeting space to have food, drinks, and plenty of holiday cheer to thank your customers in person.

Source: Cleaner.com

3. Pay It Forward

People volunteering at a charity after a business received donations to show customer appreciation

The holidays might be the most common time of year for businesses to donate to charities. And that’s okay! It’s a great bandwagon to jump on, and there are many creative ways in which you can thank your customers by paying it forward. Ask your customers which charities are most meaningful to them, and then plan to donate to those! Or, invest a percentage of profits into local charities that will benefit your community overall.

Source: Faire Blog

4. Highlight Your Customers for 12 Days

Smiling customer headshot for 12 days of customer appreciation

So if you’ve been following along with our blog, you might recall our 12 Tips of Holiday Marketing post! Either way, we like the number 12. Put a cool twist on the 12 days of Christmas and instead, highlight 12 different customers for 12 days on your website or social media sites. Highlight what makes them a great customer or partner, and how much you appreciate their business.

Source: CallSource

5. Give Away Gift Cards . . . for Other Businesses

Set of gift cards for other local businesses to show customer appreciation

Okay, now this might seem counterintuitive. But we promise, it’s not. As a small or startup business, having the support of your local community is everything. And what a great time the holidays are to set the focus on other businesses. Whether you want to host a giveaway, or simply surprise customers with gift cards for neighboring businesses, this is sure to be a hit with your customers, and a reminder of what your business prioritizes.

Source: NextDoor for Business

We know this time of year is busy, but taking a few extra steps to show customer appreciation can go a long way. If you ever need help thinking of new, creative ways to thank your customers, we’re just a phone call away at Paragon Marketing Group. Call us today at (262) 443-9092.

12 Tips Of Holiday Marketing

Here's our gift of holiday marketing tips for small businesses!

Blink, and the holiday season is almost upon us! But did you know the holiday marketing season is already here? Which begs the question: are you ready? Despite inflation, this holiday season could likely experience record-high spending. We want to help you prepare your business by offering our top 12 holiday marketing tips.

12 Holiday Marketing Tips

Now, you might be wondering why 12 tips. Why not 5 or 10? Well, there are 12 days of Christmas. Jesus had 12 disciples. There are 12 months in a year. And you probably need to prepare for what could be your busiest month of sales, which also happens to be during the 12th month of the year. Plus, we’re fans of the number 12. So without further ado, here are our 12 holiday marketing tips:

A laptop, mug, and book on a desk. The workplace is set up for a person to use holiday marketing tips for their business this season.
Use our top holiday marketing tips this season to prepare your business for the holidays!

1. Be Honest with Buyers

It goes without saying that you should be honest with your customers. And now more than ever, people crave authenticity in this highly commercialized season we refer to as “the holidays.” Maybe you’re struggling to offer a certain service or product due to supply issues. Tell your customers upfront. Or perhaps you’ve had to make significant changes to your business due to economic pressures. Either way, communicating the truth will establish your business’s credibility and build trustworthiness with customers.

Source: Rio SEO

2. Connect with Customers Using Holiday Cards

The holidays are overstuffed with commercialism, but that doesn’t mean you can’t find a meaningful way to connect with them. A handwritten and/or photo card creates connection with customers and offers a glimpse of the person behind the business. Or, you could always send a digital holiday card that could be the start of a marketing campaign. Whichever way you do it, don’t miss out on this chance to connect with your customers.

Source: NetSuite

3. Develop Discounts During Inflation

Most consumers expect their holiday shopping to be affected by inflation this year. This creates a great opportunity for business owners to highlight deals, discounts, and special sales. Shoppers will be looking for new, creative ways to save money. With everyone feeling the impact of trying financial times, there’s no better time to offer holiday deals for frugal spenders.

Sources: Numerator, Nextdoor for Business

4. Excite Your Early Shoppers

We’re in the final quarter of the year. Some of your customers might have already FINISHED their holiday shopping! But that’s no reason to panic. According to eMarketer, 40% of shoppers plan to start their holiday spending during these last two months of the year. Gone are the days of most shopping happening in the few days leading up to the Christmas holiday. Reward the shoppers who are prepared to spend early and start marketing your holiday deals and specials now!

Sources: eMarketer, Outbrain

5. Get Your Gift Cards Ready

Unfortunately, since the outbreak of Covid-19, many businesses have struggled to keep up with high demand and supply chain issues. Now is the perfect time to get your gift cards ready. Not only do they make great gifts for business partners or faraway friends and family, but the numbers are also in your favor: last holiday season saw a 27% increase in gift cards.

Sources: Cardlytics, Nextdoor for Business

6. Keep Your Customers Top of Mind

For many people, the holiday season is not so much the “most wonderful time of the year,” but rather the most stressful time of the year. All of us can recall a time when we weren’t treated with respect by a business. Or, maybe we had a terrible experience, but the business had no solutions to offer. Sometimes it’s easy to forget what it’s like to be the customer. So as you make your marketing plans for the holiday season, make sure you’re keeping your customers in the front of your mind when making decisions.

Source: WP Swings

7. Mobilize Your Site for Mobile Users

More people are shopping on their smartphones and tablets today, and you want your digital presence ready for the season, too. Whether you’re B2B or B2C, your site visitors want to have a pleasant online experience. Why is this so important? It will keep them on your site longer, AND make them more likely to purchase if it’s easy. Optimizing your site for mobile will enable your page to load faster and could play a big role in increasing your sales, especially with increased web traffic around the holidays.

Sources: PageFly, Think With Google

8. Review Prior Year Results

When in doubt of where to start with your holiday marketing plan, look at how your business performed during last year’s holiday season. Whether you want to do a deep dive into Google Analytics, consider former successful (or failed) marketing campaigns, or repeat small changes that unexpectedly increased sales, historical information often offers a wealth of information.

Source: NetSuite

9. Send Fewer Emails to Keep Subscribers

How many times have you unsubscribed from businesses that seemed like they had nothing better to do than spam your email inbox? Now email marketing is a valuable, tried and true marketing method. But especially around the holidays, consumers receive countless emails. Even multiple per day from the same company! Give your email subscribers the gift of limited emails this holiday season.

Source: Ignite Visibility

10. Stick to Social Media Marketing

Social media is an ideal marketing channel to use year-round, and there’s no exception to that fact this holiday season. Nearly three quarters of global marketers utilize social media marketing, and you should too. In addition to paid advertising, posting giveaways or contests on social media is a great way to capture organic leads during the holidays.

Sources: HubSpot, Ignite Visibility

11. Utilize User Reviews

Now more than ever, businesses need to offer proof that their product or service is, indeed, worth it. And while there are many ways to approach that, user reviews act as a great proof of concept. Whether you’re highlighting 5-star reviews on your website, showcasing well-known customers, or filming a moving testimonial, the holiday season is the time to emphasize positive user reviews.

Source: WP Swings

12. Winterize Your Web Presence

It’s not just our homes, vehicles, or boats that need winterizing in Wisconsin (or anywhere north, for that matter). Don’t neglect your online marketing presence. Updating your Facebook cover photo, using a catchy blog post title (we think ours is pretty good!), or giving your website a festive look will get your customers in the holiday spirit while also demonstrating your business’s attention to detail and ability to stay current.

Source: WP Swings

There are so many ways you can maximize your marketing for the holiday season! We hope these holiday marketing tips will help your business succeed and sell during the holidays. Whether you’re gearing up for a busy shopping time or just need help with your marketing, contact Paragon Marketing Group for all your seasonal and non-seasonal marketing needs.

Why Marketing Your Startup Business Matters

If you’re reading this, chances are you’ve started a business, or maybe you’ve been a small business owner for the last couple years. And you know better than anyone that starting, much less marketing your startup business, is no easy task. You can’t just perform one simple task. Owning a business means wearing a lot of hats, juggling a lot of balls, and maybe coming up with a better metaphor to express the challenges a small business owner faces.

Sometimes the to-do list of a startup business owner is so long, marketing might not seem all that important. With everything else you’re supposed to manage, could marketing your startup really make that much of a difference?

At Paragon Marketing Group, we’re passionate about marketing, so of course we could share many reasons why we believe marketing is a key ingredient to your startup’s success. But don’t take our word for it – the numbers speak for themselves.

Millions of Small Businesses Are Vying for Consumers’ Attention

As of 2020, there were 31.7 million small businesses in the United States (Over 1 million were startups between 2019 and 2020 alone!) And guess what? Every one of those 31.7 million businesses want a slice of the customer pie. If you don’t want your startup business to get lost in the shuffle of 30 million other businesses, there’s something key you can do to build your brand and reach those potential customers with whom you want to share your message, service, or product. Come on, you know where we’re going with this. Let’s say it together: “Marketing!”

Number of Startup Businesses Started, 1997-2017
Marketing your startup business can be challenging in today’s incredibly competitive market with millions of new businesses starting every year.

Source: U.S. Small Business Administration Office of Advocacy

Digital Marketing Is the Primary Mode of Communication between Small Businesses and Their Customers

In a survey of over 1,000 small business owners, results clearly indicated the top two modes of communication between businesses and their customers were email at 71.8% and Facebook at 60.8%. What does that mean? If you want to communicate with your customers, utilizing digital marketing channels could significantly boost the number of potential customers your business could reach. If you’re just getting started, now is the perfect time to start marketing for your startup!

Email and Facebook marketing lead the way for marketing channels employed by small businesses.
Employing digital marketing channels, such as email and Facebook marketing, could help with marketing your startup.

Source: Campaign Monitor

Marketing Your Startup Business Creates Authenticity in a Increasingly Distrusting World

According to a Havas Group report in 2021, almost 70% of consumers do not trust advertisements they see. Even worse? Those same consumers distrust 71% of brands. So where does authenticity fit in? Businesses without an established brand, say little or no social media profiles, lack of a website, minimal or no advertising, no testimonials – nothing to point to your business’s legitimacy means that your business is hard to trust. In other words, how can customers believe your startup business can solve their problem or provide a solution when your marketing is nonexistent? The short answer: building trust with consumers starts with marketing.

Marketing helps create authenticity in today's world.
Marketing your startup can provide authenticity in an increasingly distrustful world.

Sources: Entrepreneur, MarketingDive, Havas Group

Okay, if you didn’t know before, we’re certain you understand now: marketing is essential for your startup. But let’s face it, it’s really hard to not get overwhelmed by the long marketing to-do lists. There’s web design, and print marketing, and social media, and graphic design, and PPC, and SEO, and wait, what do all these acronyms mean, and how do you learn and execute all these marketing channels AND run your business . . . ?

That’s where we come in. As a small business, we understand the challenges that small business owners face, especially when you’re first starting out. Whether you’re trying to stand out in a crowded market, unsure of how to connect with your target customers, or want to establish a trusted brand, we’d love to answer your questions about taking your startup marketing to the next level.

Marketing Phobia: It’s A Real Thing!

Marketing Phobia: it's a real thing!

When you run a business, you have to market yourself. Period! But many businesses do not do this continually. Why? Marketing Phobia! Some may say that it’s not a real thing but it is actually true. Throughout the course of every year, we run into people all the time that are scared to market their organization. It may sound silly, however there are some important reasons for it.

1. The business owner just doesn’t know where to start.

Getting started can be overwhelming. A well constructed marketing plan can relieve this anxiety and put your business on a clear path for success. Some first steps: Define where you want to go with your business, identify who your target audience is, and determine a proper budget for your business. This is critical knowledge for you to have as you decide on how to construct your plan.

2. Misconception on cost.

Business owners create in their own minds some pretty grandiose price tags when it comes to marketing. When in reality, they may be way off. This happens many times because they hear what X person is spending or what Y company spent. But that’s not you or your business. The cost of what your company would need to spend to reach your goals could be a fraction of what someone else paid. Marketing towards your goals and your desired results can paint an accurate picture of what your true costs will be and not a figure from someone else’s experience.

3. Fear of success.

Yes, that’s right, the fear of success. Many business owners actually do not market their business because they fear they may gain too much business. Understandably, this one can keep a business owner up at night. However, you have to put your name out there and keep it foremost in people’s minds, so they know you exist and can call upon you whenever they need you. It can definitely bring in more business, but if you have a well constructed plan on how to handle the growth without sacrificing your quality and customer service, you can face this fear!

4. You may have had bad experiences with marketing companies in the past.

This one is big, whether it was a personal experience or one you heard from a third party. Unfortunately, the reality is, there are some marketing firms out there that are less than stellar. We’ve seen, however, there are a lot more that are really good at what they do and are worth every penny invested. The key to overcoming this issue is to do your homework as an owner. Get references, talk with the team who will be working with you, understand what they can do for you, and look for a team who holds transparency and accountability at the center of your relationship.

Anyone can overcome marketing phobia. It takes having that satisfying relationship with the right marketing company to help you get past your fears. If you find a marketing company that will partner with you throughout your journey of growth, we promise you’ll be glad you made the investment.